Assistant Studio Manager

Amazing Lash Studio; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Membership sales commission

Bonus structure

Free lashes

Discounted services & products

Paid Time Off

Growth opportunities

Ongoing training

Job summary

Amazing Lash Studio in Dallas is seeking an Assistant Manager to help run busy studio operations, lead a results-driven team, and drive membership and retail sales. You will train staff, manage front-desk activities, and maintain exceptional customer service across multiple Dallas locations.

Open availability is required as locations operate early and late, seven days a week. Mindbody Online experience is a plus, and growth opportunities are available with additional compensation for performance.

Qualifications

• Leadership in sales and team management.
• Strong organizational and problem-solving abilities.
• Excellent verbal and written communication.
• Willingness to travel between Dallas locations and train staff.

Responsibilities

• Assist the Studio Director with studio operations and manage from the Front Desk.
• Provide a high level of customer service.
• Identify training needs and provide ongoing training, coaching, and role-playing to the team.
• Maintain a membership sales closing percentage of 40%+ and work with Lash Consultants to meet goals.
• Oversee sales and retail targets and help achieve personal, team, and store goals.
• Support Studio Manager in scheduling, inventory, and customer service.
• Foster a positive culture with team recognition and contests.
• Create a welcoming environment for guests and respond to questions promptly.
• Ensure the studio remains clean and organized.

Skills

Leadership sales

Organizational skills

Problem solving

Communication skills

Travel between Dallas locations

Coaching and training

Tools

Mindbody Online

Job description

Do you thrive in a fast-paced, results-driven team environment? If so, we’re the place for you!

Our training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.

Amazing Lash Studio Manager Benefits

• Competitive Pay, Membership Sales Commission, and Bonus Structure
• FREE lashes and discounted services & products
• Paid Time Off (PTO)
• Growth Opportunities with additional compensation available
• Ongoing training and support

Position Responsibilities

• Assist the Studio Director with studio operations and manage from the Front Desk
• Provide a high level of Customer Service
• Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed.
• Maintain a Membership Sales Closing percentage of 40%+ and work with other Lash Consultants to ensure they are meeting goals
• Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
• Assist Studio Manager in setting and achieving membership and retail sales goals.
• Assist Studio Manager with captivating a positive culture with team recognition's and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Assists Studio Manager with Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio

Assistant Manager Qualifications

• Has excellent leadership sales skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Implement structure, policies, and procedures.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Must be an excellent organizer and problem solver with strong project management skills
• Our locations open early and close late 7 days a week, so our assistant managers need open availability
• Ability to travel between our Dallas locations when needed
• Competent trainer and motivator
• Mindbody Online Software experience a plus

Legal Disclaimer

©2021 Amazing Lash Franchise, LLC ("ALF"). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. ALF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Confidential. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.