Assistant Store Manager - White House Black Market

Chico's FAS, Inc. - Retail; Wayne (NJ); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company that values a fashion-obsessed team dedicated to creating a stunning shopping experience. As an Assistant Store Manager, you will play a vital role in fostering a customer-focused culture while supporting the Store Manager in driving sales and team performance. Your leadership will inspire and motivate a dynamic team, ensuring compliance with operational standards and delivering exceptional service. This position offers opportunities for personal growth and development in a collaborative environment. If you're passionate about retail and ready to make a difference, this is the perfect opportunity for you.

Benefits

Health Plans

401(k)

Paid Time Off

Employee Assistance

Employee Discounts

Qualifications

• 2+ years of retail management experience preferred.
• Flexible work schedule including nights, weekends, and holidays.

Responsibilities

• Support Store Manager in managing sales and HR functions.
• Motivate and inspire the team to deliver excellent customer service.
• Assist in recruiting, training, and coaching staff.

Skills

Communication Skills

Customer Service Skills

Leadership Abilities

Organizational Skills

Sales Skills

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Assistant Store Manager - White House Black Market

Location: Wayne, New Jersey, 07470, United States
Region: NY Metro
Reference Number: 3794
Position Type: Permanent
Category: Retail
Job Function: Store - Management

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

Position Objective: The Assistant Store Manager supports the Store Manager in fostering a customer and product-focused sales culture, managing sales, asset protection, and HR functions to ensure excellent customer experience and profitability. We believe in a great working environment where you can learn and grow.

Functional Responsibilities:

1. Performance Culture: Analyze sales reports and KPIs, execute business strategies, set clear expectations, control budgets, oversee operational activities, ensure compliance, develop visual standards, motivate the team, and coach on product knowledge.
2. Building High Performing Teams: Motivate and inspire the team, promote collaboration, communicate effectively, seek personal development, and provide leadership.
3. Customer Experience: Promote MAPS standards, deliver excellent service, resolve customer concerns promptly, ensure efficient register operations, and maintain customer communication.
4. Talent Management: Assist in recruiting, training, coaching, resolving HR issues, recognizing performance, and ensuring employment policies are followed.
5. Other duties as assigned.

Qualifications: High School diploma or equivalent, 2+ years retail management preferred, 18+ years old, excellent communication skills, adaptable to technology, proven customer service and sales skills, organizational and leadership abilities, knowledge of store operations, and flexible work schedule including nights, weekends, and holidays.

Physical Requirements: Walking/Standing 67-100%, occasional lifting up to 50 lbs., frequent climbing 34-66%.

We are always accepting applications for talented individuals. You may apply at any time; your application will be reviewed when a position opens. Accommodation is available for applicants with disabilities. Starting pay is $21.50/hour or local minimum wage, with benefits including health plans, 401(k), paid time off, insurance, employee assistance, and discounts. Visit our Careers page at jobs.chicos.com for more info.

Address: 3247 Willowbrook Mall

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.