Assistant Store Manager - White House Black Market

Chico's FAS, Inc. - Retail; Center Valley (Lehigh County); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is looking for an Assistant Store Manager to join their dynamic team. This role is pivotal in fostering a customer-centric sales culture while supporting the Store Manager in driving sales and operational excellence. You will be responsible for analyzing sales data, managing team performance, and ensuring compliance with operational standards. If you have a passion for retail and a knack for leadership, this opportunity allows you to make a significant impact in a fast-paced environment, helping to create memorable shopping experiences for customers. Join a team that values hard work and dedication, and take your career to the next level!

Qualifications

• 2+ years of retail management experience preferred.
• Excellent communication and organizational skills required.

Responsibilities

• Support Store Manager in promoting a customer-focused sales culture.
• Analyze sales reports and execute in-store business strategies.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Leadership Skills

Sales Strategy Execution

Education

High School Diploma or Equivalent

Job description

Assistant Store Manager - White House Black Market

Location: 18034

Country: United States

Region: Northeast

Reference Number: 6380

Position Type: Permanent

Category: Retail

Job Function: Store - Management

Job Overview

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

Position Objective:

The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability.

Functional Responsibilities:

1. Analyzes sales reports and KPIs to determine the needs of the business; in partnership with Store Manager, executes in-store business and sales strategies.
2. Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
3. Controls payroll and supply budget.
4. Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, and opening and closing duties.
5. Ensures compliance with all applicable laws, loss prevention policies, and operating procedures.
6. Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.
7. Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards.
8. Assists in recruiting, hiring, and developing a high-performing team.

Qualifications:

1. High School diploma or equivalent.
2. 2+ years of retail management experience preferred.
3. Must be 18 years of age or older.
4. Excellent communication, verbal, and written skills.
5. Proven excellent customer service skills with a statistical track record in all areas of sales and leadership.
6. Strong organizational skills and ability to multi-task in a fast-paced environment.
7. Regular attendance is essential to this position.

Physical Requirements:

1. Constant Walking/Standing- 67-100% of 8-hour shift.
2. Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift.
3. Frequent Climbing- 34%-66% of 8-hour shift.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.