Assistant Store Manager- Watch Station Outlet (Fossil Group)

Fossil Group, Inc.; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Employee product discounts

Growth opportunities

Job summary

Fossil Group is seeking an Assistant Store Manager in Phoenix to lead a store team, coach staff, and ensure exceptional customer experiences while upholding brand standards. You will partner with the Store Manager to drive sales, training, and daily operations in a fast-paced retail environment.

The role requires 2–3 years of retail experience, leadership potential, and a passion for customer service. We offer comprehensive benefits and opportunities for growth within the Fossil Group.

Qualifications

• 2–3 years of retail experience, preferably in fashion or accessories.
• Previous leadership experience preferred (keyholder, supervisor, or similar).
• Passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to motivate, coach, and inspire team members.
• Detail-oriented with strong organizational skills.
• Flexible and adaptable in a fast-paced retail environment.
• Team-first mindset with a genuine interest in helping people succeed.
• High level of personal integrity and professionalism.

Responsibilities

• Lead, develop, and inspire a store team to deliver customer experiences and drive results.
• Support daily operations and ensure implementation of brand standards.
• Step into leadership when Store Manager is unavailable and drive accountability and teamwork.

Skills

Retail experience

Leadership

Customer service

Communication

Coaching

Detail orientation

Adaptability

Team spirit

Job description

Who We Are

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

Make an Impact

Our Assistant Store Managers make an impact by partnering with the Store Manager to lead, develop, and inspire a store team that delivers exceptional customer experiences and drives results. They play a critical role in supporting daily operations, ensuring execution of Fossil's brand standards, and helping foster an engaging environment where people and performance thrive.

Assistant Store Managers act as role models on the sales floor, coaching team members, delivering training, and ensuring that brand initiatives and operational standards are consistently met. They step into leadership responsibilities when the Store Manager is unavailable and help drive a culture of accountability, teamwork, and fun.

Who You Are

• 2-3 years of retail experience, preferably in fashion or accessories.
• Previous leadership experience preferred (keyholder, supervisor, or similar).
• Passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to motivate, coach, and inspire team members.
• Detail-oriented with strong organizational skills.
• Flexible and adaptable in a fast-paced retail environment.
• Team-first mindset with a genuine interest in helping people succeed.
• High level of personal integrity and professionalism.

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life's important moments
• Opportunities for growth, learning, and development
• Employee product discounts

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We're committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [e-mail].