Assistant Store Manager: Tech Repairs & Customer Experience

batteriesplusjobs; Spartanburg (SC); On-site; USD 38,000 - 50,000; Full time

Job summary

Batteries Plus in Spartanburg, SC is seeking an Assistant Store Manager to support daily operations, assist customers, and back up the Store Manager to keep the store running smoothly. You will also be trained to perform technical repairs on cell phones, tablets, and key fobs, leading by example to provide exceptional service.

Responsibilities include welcoming customers, guiding product choices, handling cash, organizing displays, and ensuring safety and cleanliness.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of retail experience.
• Strong communication and customer service abilities.
• Professionalism and teamwork.
• Basic math and cash handling skills.
• Knowledge of Batteries Plus products and services.
• Valid driver’s license and clean driving record.

Responsibilities

• Welcome and engage customers as they enter the store.
• Assess customer needs and recommend appropriate products and services.
• Provide sales guidance regarding promotions, warranties, and upselling opportunities.
• Operate cash registers and process customer payments accurately.
• Load, unload, and arrange products for customer purchases.
• Build displays and set up or take down fixtures and shelves.
• Assist with battery rebuilds and technical services as assigned.
• Repair and/or replace parts for devices and accessories.
• Replace screens, batteries, and other components on smartphones and tablets.
• Cut keys and reprogram key fob remotes.
• Maintain store safety, appearance, and cleanliness throughout the day.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Education

High school diploma

Tools

POS system

Job description

Batteries Plus in Spartanburg, SC is seeking an Assistant Store Manager to support daily operations, assist customers, and back up the Store Manager to keep the store running smoothly. You will also be trained to perform technical repairs on cell phones, tablets, and key fobs, leading by example to provide exceptional service.

Responsibilities include welcoming customers, guiding product choices, handling cash, organizing displays, and ensuring safety and cleanliness.