Assistant Store Manager & Team Leader – Customer Experience

R551US The Finish Line, Inc.; Madison (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager and Supervisor in Madison, WI to lead daily operations, coach a high-performing team, and deliver exceptional customer experiences.

This role offers autonomy to influence store success and contribute to our growth. You will partner with teammates to achieve sales targets, manage inventory, maintain visual standards, and ensure compliance with policies while upholding safety in a busy retail environment.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Lead and develop a motivated team, set goals, and provide ongoing feedback to drive top performance.
• Create an exceptional customer experience by addressing needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Oversee daily operations including inventory, visual merchandising, and store maintenance.
• Manage store budgets, control expenses, and analyze sales data to optimize performance.

Skills

Retail management

Leadership

Customer service

Data analysis

Flexible hours

Tech proficiency

Education

High school diploma or GED

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager and Supervisor in Madison, WI to lead daily operations, coach a high-performing team, and deliver exceptional customer experiences.

This role offers autonomy to influence store success and contribute to our growth. You will partner with teammates to achieve sales targets, manage inventory, maintain visual standards, and ensure compliance with policies while upholding safety in a busy retail environment.