Assistant Store Manager, Team Leader & Customer Experience

R301US Hibbett Retail, Inc.; Lewisville (TX); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Hibbett Retail, Inc. in Lewisville, Texas (Vista Ridge Village) is seeking an Assistant Manager.

The role supports the Store Manager in daily operations and superior customer service, with responsibilities that include supervising staff in the absence of the Store Manager and ensuring policies are followed. The Assistant Manager is knowledgeable about each department, assists with merchandising, scheduling, and inventories, and promotes merchandise and services to customers.

Qualifikationen

• Experience in retail environment, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Aufgaben

• Assist Store Manager in controlling assets and store operations.
• Consult with Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as store supervisor in the Store Manager's absence and train staff as needed.
• Provide guidance to employees and customers across departments.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.
• Direct staff to meet department responsibilities and standards.
• Deliver exceptional customer service per policies and manuals.
• Promote and sell services and merchandise offered by the store.
• Maintain internal controls and report potential fraud risks to management.

Kenntnisse

Retail experience

Customer service

Communication skills

Jobbeschreibung

Hibbett Retail, Inc. in Lewisville, Texas (Vista Ridge Village) is seeking an Assistant Manager.

The role supports the Store Manager in daily operations and superior customer service, with responsibilities that include supervising staff in the absence of the Store Manager and ensuring policies are followed. The Assistant Manager is knowledgeable about each department, assists with merchandising, scheduling, and inventories, and promotes merchandise and services to customers.