Assistant Store Manager - Specialized Chicago - Chicago, IL

Specialized Bicycle Components; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid parental leave

Employee discounts

Job summary

Specialized Chicago is seeking an Assistant Store Manager to balance retail excellence with a passion for people and the power of a great brand. You will lead and coach staff, ensuring top-notch rider service and brand experiences across the shop.

You will support the Store Manager with scheduling, inventory, and store profitability while fostering a collaborative, inclusive team culture that puts customers first.

Qualifications

• Passion for cycling and the Specialized brand.
• Retail experience with 1+ years preferred.
• Excellent communication with riders and team members.
• Ability to work weekends and holidays.
• Ability to stand for extended periods and lift at least 50 lbs.

Responsibilities

• Lead daily shop operations in the absence of the Store Manager.
• Assist Store Manager with scheduling, inventory, and team development.
• Coach and support retail teammates.
• Help improve store profitability and customer experience.
• Ensure authentic, locally focused brand experiences for staff and riders.

Skills

Passion for cycling

Retail leadership

Excellent communication

Weekend & holiday availability

Stamina to stand long hours

Ability to lift 50 lbs

Job description

Assistant Store Manager - Specialized Chicago - Chicago, IL

ABOUT SPECIALIZED

Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the futureeach and everyday. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.

In Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we’re here to help you build your career at Specialized.

JOB SUMMARY

A critical member of the Specialized retail network, the assistant store manager balances excellence in retail operations with a passion for people, and the power ofa great brand. The assistant store manager encourages successful, profitable retail and takes thatexpertiseto the next level as a pacesetter of outstanding brand experiences, in store, as the store manager sees fit and directs. The assistant store manager works collaboratively and hands-on with staff and local riders as a host, brandadvocate, and customer service ace. This role also works cross-functionally with other members of the Specialized team tosupportstore-based events founded on education, advocacy, and brand/retail innovation. The assistantstoremanager ensures all staff deliver exceptional riderservice;enhance ridersatisfaction;and aids in meeting sales and profitability goalsas set forth by the Store Manager and Retail Leadership.

HOW YOU’LL MAKE A DIFFERENCE

• Act asstore’srepresentative and set an example for our staffby leadingretail teammates and direct all daily operations of the shop in the absence of the Store Manager.
• Assist the Store Manager in day-to-day operations with tasks including scheduling, inventory count, and team development.
• Coach and support new and existingretail teammates.
• Assist the Store Manager in aidingin theoverall profitability of the retail store, namely covering/exceeding the store’s run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components, nationally.
• Ensure theconveyanceof transformative, inclusive, ride-focused,locallyauthenticand collaborative experiences for staff and riders alike inside and out, c/oThe Specialized Way.
• Track the progress of weekly, monthly,quarterlyand annual revenue goals andassistthe Store Managerwithstore performanceobjectives.
• Aid inestablishingand sustaining allclientele(establishlong-term relationships with key riders and retailers, based on data about their preferences, behaviors, and purchases).
• Aid in upholding allorganizational/cleanlinessstandards for theretail location.
• Aid in ensuringtimelydelivery of all special orders and home deliveries.
• Collaborate with service manager to ensure proper rider expectation management andtimelydelivery of allservice andachieving overall service metrics.
• Collaborate with operations/receiving manager toassistwithinventory management, including receival, processing, and merchandising of all new inventoryand ofexisting on-hand inventory.
• Ensure compliance with all company policies and procedures.
• Other duties as assigned.

WHAT YOU NEED TO WIN

• Passion for cycling and the Specialized brand
• Former retail experience with 1+years of experiencepreferred
• Excellent communicationwith the ability to effectively interact with riders and teammembers
• Must be able to work as business dictates which includesweekendsand holidays
• Abilityto stand for extensive time periods; while occasionally walking, kneeling, or reaching
• Ableto lift at least 50lbs. or more and use proper liftingskills

TELL ME MORE

• Competitive health care (Medical PPO or HDHP)*
• Dental*
• Vision*
• Health Savings Account (HSA)
• Short and Long Term Disability
• Company sponsored life insurance
• Optional Term Life Insurance
• Optional Critical Illness insurance
• Optional Critical Accident insurance
• Competitive vacation package*
• 401(k) with match
• 8 Weeks paid parental leave
• Paid company holidays
• Employee discounts on all product
• Deep partner retail discounts
• Fitness & Events Reimbursement
• Employee Assistance Program
• Commuter Benefits *if applicable in state

*For eligible employees

Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.

See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.