Assistant Store Manager - Sonoma

Peet’s Coffee; Sonoma (CA); On-site; USD 52,000 - 60,000; Full time

Job summary

Peet’s Coffee is seeking a dynamic Assistant Store Manager in Sonoma, California. In this role, you will oversee daily operations, drive customer service excellence, and support team development towards future leadership opportunities. Ideal candidates have a strong retail background and a passion for providing exceptional service.

Benefits

401(k) plan with generous matching

Full medical, dental, and vision insurance

Tuition scholarship opportunities

Paid vacation, holidays, and sick leave

Free coffee and fresh baked goods

Qualifications

• Minimum of two years experience as a retail manager/supervisor.
• Ability to develop into a Store Manager within 12 months.
• Demonstrates Peet’s Vision, Mission and Values in performance.

Responsibilities

• Focus on daily operations and sales performance at the coffee bar.
• Drive growth through team development and customer service excellence.
• Inspire a culture of authenticity, respect, and integrity.

Skills

Customer Service

Leadership

Time Management

Problem Solving

Communication

Job description

Assistant Store Manager - Sonoma page is loaded

Assistant Store Manager - Sonoma

Apply remote type Retail (Coffeebar) locations Sonoma, California time type Full time posted on Posted 30+ Days Ago job requisition id R1425 Peet’s is currently seeking passionate Assistant Store Managers. The Assistant Store Manager role serves as a developmental role towards becoming a Store Manager, working towards achieving readiness within 12 to 18 months .(Promotional opportunities are contingent upon availability of roles and your flexibility around work location). In the role, Assistant Store Managers expand and deepen that unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffee bar including sales performance while ensuring excellent customer service. The Assistant Store Manager drives growth through ownership and authenticity while contributing to the development of our Baristas.What Does it take to be a Successful Assistant Manager?Inspirational Leader

• Promotes a culture of authenticity, respect, dignity, and integrity.
• Facilitates change and supports employee growth.
• Inspires a shared purpose and engagement.
• Models a passion and commitment to continued success.

Delivers Operational Excellence

• Effectively utilizes tools and has a strong sense of ownership to drive results.
• Has an unwavering commitment to the quality of in-store operations and customer experience.
• Champions the ongoing spirit of development and professional growth across the team.
• Supports a culture that attracts, retains, and develops the highest quality Shift Leaders, Baristas.

The Ideal Candidate will:

• Have a minimum of two years’ experience as a retail manager/supervisor with superior customer service standards and/or related experience and training.
• Have the desire and ability to develop into a ‘ready now level’ for Store Manager role at Peet’s within 12 months.
• Have the responsibility to drive their own development through partnership with the Store Manager and District Leader.
• Consistently demonstrate performance that embodies Peet’s Vision, Mission and Values.
• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
• Carry themselves professionally, be agile and maintain composure in a fast-paced environment.
• Have strong time-management and delegation skills.
• Possess good problem-solving skills and sound judgment.
• Be an excellent communicator, relating well to customers and fellow Peetniks at all levels.
• Be extremely reliable and punctual.
• Have the ability to perform various physical tasks during the work shift.

What Benefits do Assistant Store Managers Receive?At Peet’s we hire the best people and are committed to supporting our employees and rewarding them for their work. That’s one of the reasons we offer the following compensation and benefits

• Starting hourly pay, based on a 40 hour work week, between $52,000- $60,000 per year
• Pay ranges are determined based on several factors including:
• Geography (local wage requirements and market conditions)
• Skills and experience (number of years and industry experience)
• Location sales volume
• 401(k) plan, with generous matching
• Full medical, dental and vision insurance
• Employee Assistance Program including mental health resources for all employees
• Tuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered as well as Online Career Educational Programs, through LinkedIn Learning
• Opportunities for growth and advancement
• Paid vacation, holidays and sick leave
• Bonus program - paid monthly
• Pay adjustments may be awarded in conjunction with strong employee performance documented by the performance evaluation process, role changes or market conditions.
• Free coffee and fresh baked goods as well as an employee discount

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business. To view the complete job description, which includes the essential duties for this role: Assistant Store Manager Job Description Peet’s is proud to be an Equal Opportunity Employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local ordinances.For more information about our craft and who we are please visit our website .We look forward to hearing from you!

Get In Touch

Don’t have time to check out the opportunities we are brewing up for you? Connect with us and tell us what you are interested in.

Who We Are

Our purpose is the pursuit of better. Better coffee, for people and the planet. Our goal is to become the chosen brand by coffee lovers, globally. It’s a hefty one, we know. It means having an unapologetic focus on high-quality coffee. It means earning our premium. And it means finding our voice with coffee lovers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values – Curiosity, Accountability, Mastery and Inclusion– guide us on this journey.

We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.

Our Commitment to the Community

Beyond Coffee, Peetniks are passionate supporters of our community and serving our local communities doesn’t stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, through holiday donation programs and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans are grown, lending hands and knowledge to make life and coffee better.

Opportunity is Brewing

Peetniks are passionate and authentic, learners and doers, committed to the pursuit of better. This is your opportunity to craft a path that matters with us!