Assistant Store Manager Softlines

DICK'S SPORTING GOODS; Madison (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

DICK’S Sporting Goods is seeking a passionate Assistant Store Manager to oversee operations and provide a high level of customer service. This role emphasizes teammate development and financial performance, while fostering a diverse and inclusive environment. The ideal candidate will have retail management experience and a commitment to community engagement.

Qualifications

• 1-3 years of retail management experience or customer-focused experience.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Manage day-to-day operational aspects of the store department.
• Drive customer service excellence and team coaching.
• Plan and organize both short-term and long-term operational goals.

Skills

Problem-solving

Analytical skills

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.

The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.

• Responsible for managing the day-to-day operational aspects of their store department.

• Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.

• Actively recruits in the community and supports opportunities for teammates to give back to their community.

• Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).

• Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.

• Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.

• Transparently communicates and finds creative ways to build an engaging environment for the team.

• Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.

• Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

• #LI-TE1

QUALIFICATIONS:

·1-3 years of retail management experience (or customer-focused experience)

·Strong problem-solving ability and analytical skills

·Flexible availability – including nights, weekend, and holidays