Assistant Store Manager Softlines

DICK'S SPORTING GOODS; Clarksville (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

DICK’S Sporting Goods is seeking a passionate Assistant Store Manager to oversee store operations. You will manage daily operations, drive team performance, and ensure a positive customer experience in a diverse and inclusive environment. This leadership role emphasizes coaching and community involvement, making a significant impact in the store and beyond.

Qualifications

• 1-3 years of retail management or customer-focused experience.
• Strong problem-solving and analytical skills.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Manage the day-to-day operational aspects of the store department.
• Plan and organize short-term and long-term strategies.
• Hold the team accountable for operational guidelines and customer service expectations.

Skills

Problem-solving

Analytical skills

Team development

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.

The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.

• Manage the day-to-day operational aspects of the store department.

• Plan and organize short-term and long-term strategies with guidance from the Store Manager.

• Actively recruit in the community and support opportunities for teammates to give back to their community.

• Partner with store leadership to hire a diverse and inclusive team and manage workforce planning, including payroll and scheduling.

• Hold the team accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies.

• Drive shrink results through compliance with safety, loss prevention, and cash-handling procedures.

• Communicate transparently and find creative ways to build an engaging environment for the team.

• Show passion for coaching and development, infusing learning into daily leadership.

• Create an inclusive store environment where everyone—teammates and customers—feels safe, welcome, and respected.

QUALIFICATIONS:

· 1-3 years of retail management or customer-focused experience

· Strong problem-solving and analytical skills

· Flexible availability, including nights, weekends, and holidays