704-Asst. Store Manager - Asst. Store Manager

Forman Mills, Inc.; Trotwood (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Forman Mills, a rapidly growing retail company, seeks an Assistant Store Manager for its Trotwood location. The ideal candidate will have extensive management experience in retail, strong leadership and financial management skills, and a passion for exceptional customer service. Responsibilities include managing store operations, staff training, and ensuring compliance with company policies.

Benefits

On-the-job Training

401 (K) Plan with employer match

Generous Employee Discount

Health Insurance

Paid Vacation

Qualifications

• 5+ years of management experience, ideally in a Big Box organization.
• Ability to perform basic math functions and lift up to 70 lbs.
• Strong leadership skills with experience recruiting and developing teams.

Responsibilities

• Oversee all non-merchandising functions including hiring, staffing, and operational audits.
• Ensure customer service standards are met and operational controls adhered to.
• Assist the Store Manager in driving sales and managing expenses.

Skills

Leadership

Financial Management

Customer Service

Retail Management

Education

High School Diploma or Equivalent

Tools

POS Software

Kronos

Microsoft Word

Microsoft Excel

Job description

704-Asst. Store Manager - Asst. Store Manager

Trotwood, Trotwood, Ohio, United States of America

Job Description

Posted Wednesday, June 4, 2025 at 4:00 AM

As one of America's fastest-growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of the company. If you have a passion for excellence, an unwavering focus on delivering value for the customer, and a drive to be the best, Forman Mills can be your springboard to incredible career growth.

Asst. Store Manager

Position Summary:

The Assistant Store Manager is directly responsible for all Non-Merchandising areas of the store to Include: Backroom Functions (receiving, processing, maintenance, backroom organization, layaway) Front End Functions (POS Registers, Service Desk, Cash Office) HR/Admin Functions (Hiring, Staffing, Paperwork HR and Front End). The CO-Manager acts as the Store Manager in the absence of the Store Manager and has total responsibility for the store. Partnering with the Store Manager, The CO-Manager is also involved in all aspects of the store operation in their assigned store. The CO-Manager ensures the store is fully staffed to the model. Fully responsible for ensuring all company policies and procedures are understood and executed. Accountable for improving store volume, profits, shrink, employee retention/turnover and store merchandising/presentation standards by meeting and exceeding all established budgets and company guidelines.

Principle Duties and Responsibilities:

• Responsible for meeting or exceeding budgeted sales daily and driving all company KPIs.
• Responsible for delivering weekly payroll at or below budget weekly by ensuring all team members are scheduled to the needs to of the business and payroll is recorded and reported accurately.
• Organizes and directs all daily activities to include all Operations, Merchandise, Loss Prevention and Personnel Functions in partnership with the Store Manager.
• Conducts store operational audits to ensure that policies and procedures are adhered to.
• Directly responsible for the Recruiting, Hiring and Training of all store personnel to build and maintain an “A” team at all times. Expected to maintain staffing to the guidelines.
• Evaluates, counsels and disciplines personnel based on performance in partnership with the Store Manager.
• Ensures flawless execution of all Company Initiatives to include:
  • Ad Sets
  • Markdowns
  • Freight processing
  • Detail recovery
  • Weekend readiness
  • All company initiatives
• Ensure outstanding customer service by verifying all team members greet, assist and thank customers in a positive approachable manner. Ensures all customer issues are resolved and handled professionally and timely, holding everyone accountable to the standard. Present a positive image towards all team members, customers and the community.
• Communicates policies, procedures, advertising and all pertinent information to the staff.
• Audits operational controls to ensure all policies are adhered to.
• Help deter theft by ensuring all team members are greeting and assisting every customer, maintaining a visible management presence and modeling respectful customer service to the community.
• Facilitate all repair and maintenance issues immediately and communicate with the DM to ensure issues are resolved in a timely.

Position Requirements:

• Ability to work varied hours/days, including 2-3 nights per week, weekends and holidays to meet the needs of the business.
• The ability to work at different locations in and around the city in which you live at the District Managers discretion. Potential overnight accommodations to assist in, but not limited to new store openings, store cleanups and Inventory at the needs of the Business and the District Manager.
• Transfers to other stores within the market may occur and will need to be flexible to those opportunities.
• Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
• Ability to perform basic math functions in order to operate the register, make change and conduct inventory.
• May be required to lift up to 40 lbs and on occasions up to 70 lbs from floor level with adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.
• Must be 18 years or older
• Education: High School Diploma or Equivalent
• Experience: 5+ years of Management experience, Operations and Merchandising within a Big Box organization. Softlines experience preferred
• Job Related Skills: Financial and Retail Management skills with experience building and motivating a high performing team of diverse team members preferred. Leadership skills and the ability to recruit develop and retain top performers a plus.
• High Energy, Hands on Leader
• Computer Skills:
  • POS Software and Equipment
  • Kronos (Time and Attendance)
  • Outlook
  • Word/Excel
  • Alarm System
  • DVR Surveillance System
  • Calculator

Here’s a few of the benefits we offer our eligible associates:

On-the-job Training

Employee Assistance Program

401 (K) Plan with employer match

Potential for Advancement

Generous Employee Discount

Health Insurance

Vision Insurance

Short Term and Long-Term Disability Insurance

Life and AD&D Insurance

Paid Vacation

Holiday Pay

Direct Community Involvement Opportunities

Trotwood, Trotwood, Ohio, United States of America