Assistant Store Manager - Selling

Belk; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Belk in Charlotte, NC, seeks an Assistant Store Manager-Selling to lead a team in delivering sales and customer experience. You will drive store profit, coach direct reports, and ensure pricing integrity and promotional execution.

The role requires leadership experience in retail management, strong supervisory and analytical skills, and proficiency with standard office software. Reporting to the Store Manager, you will ensure floor readiness and staffing to meet customer needs.

Qualifications

• Four-year college degree or extensive leadership experience in retail management.
• Proficient in computer business-related software (Microsoft Word, Excel, Access).
• Excellent supervisory, analytical and reasoning skills.

Responsibilities

• Meet or exceed store and Omni sales and profit plans through the training, coaching & managing of the direct reports.
• Ensure shrinkage control and Asset Protection in store through the continual management of direct reports.
• Educate direct reports & ensure execution of sales promotion calendar to associates to achieve sales and profit goals.
• Educate & manage direct reports to ensure price integrity in the store, including timely completion of permanent price changes.
• Provide training & communication of meeting or exceeding Customer Experience goals to your team.
• Drive sales and profitability in assigned areas.

Skills

Leadership

Sales management

Coaching

Customer service

Communication

Education

Four-year college degree

Tools

Microsoft Word

Excel

Access

Job description

The Assistant Store Manager-Selling reports to Store Manager and is responsible for the overall sales in an assigned area. Exercises discretion of leadership to ensure accomplishment of division and store goals for assigned area.

Essential Functions

• Meet or exceed store and Omni sales and profit plans through the training, coaching & managing of the direct reports
• Ensure shrinkage control and Asset Protection in store through the continual management of direct reports
• Educate direct reports & ensure execution of sales promotion calendar to associates to achieve sales and profit goals
• Educate & manage direct reports to ensure price integrity in the store, including timely completion of permanent price changes
• Ensure that all price changes are communicated through the approved channels, and report all deviations to the Store Manager/Price Manager
• Ensure & year-end and mid-year inventory strategies are executed in a timely and efficient manner
• Provide training & communication of meeting or exceeding Customer Experience goals to your team
• Communicate with Store Manager and Corporate Merchants regarding merchandise issues and needs that you identify
• Ensure merchandise consistently presented by your team, according to Belk visual and merchandising standards
• Ensuring & coordinating timely floor setup, including signage, for promotional events and seasonal business activity
• Ensure adequate staffing in your departments to meet customer service expectations
• Identify current trends and provide direction in visual merchandising concepts
• Conduct timely reviews and communicating development needs that you have identified with direct reports. Set goals and identify areas for improvement
• Recruit, interview, select and retain quality associates and ensure all positions are filled in a timely manner
• Identify, recognize and grow Top Producers
• Maintain high team morale. Provide timely communications of policies and other information to direct reports. Follow through on all concerns or problems that develop within your team
• Provide effective coaching in order to improve performance of all associates
• Communicate with associates on possible career paths and advancement opportunities
• Provide store leadership with Store Manager is not there
• Drive sales and profitability in assigned areas

Education / Experience Requirements

Position Contribution Level: Advanced Level

Minimum Education & Experience

Four-year college degree or extensive leadership experience in retail management

Knowledge / Skills Requirements

• Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).
• Excellent supervisory, analytical and reasoning skills

Physical Requirements

Ability to use computer keyboard, standard telephone and other related business equipment

Reporting Relationships

Supervisor: Store Manager Supervises: Sales Team Managers

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