Assistant Store Manager - Ross Park

UNTUCKit; Pittsburgh (Allegheny County); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health and wellness benefits

401k retirement plan

Life Insurance

Paid Time Off and holidays

Discount on merchandise

Training & development

Casual working environment

Wellness resources

Discounted employee merchandise

Job summary

UNTUCKit is seeking a results-driven retail leader to motivate a sales team on the store floor in Pittsburgh. You will convert traffic to revenue, elevate the customer experience, and mentor associates to exceed goals.

This role emphasizes clienteling, coaching, and delivering brand-building moments through every customer interaction. You will be responsible for achieving sales targets, leading with energy, and upholding UNTUCKit’s CORE Values in a fast-paced environment.

Qualifications

• Experience leading or supervising in a retail setting.
• Strong clienteling and customer-first mindset.
• Excellent communication and energy to drive results.
• Familiarity with POS systems and tech tools used on the floor.
• Commitment to UNTUCKit's CORE Values in daily work.

Responsibilities

• Lead by example and exceed store sales goals.
• Proactively engage customers with personalized styling.
• Build relationships through clienteling and follow-up.
• Identify cross-sell and upsell opportunities.
• Communicate product value to drive conversions.
• Inspire associates to high-performance selling.
• Coach in real time and reinforce daily performance chats.
• Deliver UNTUCKit University training and ensure consistency.
• Open/close the store and uphold standards.
• Maintain a visually appealing, sales-focused floor.
• Ensure stockroom supports selling efficiency.
• Monitor KPIs and share insights from customer feedback.

Skills

Retail leadership

Clienteling

Communication skills

Team performance

Sales drive

Be Kind

Mentor others

Education

High school degree

Tools

Apple products

G-suite

Omni-channel POS

Job description

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skillsAbility to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree

• Health Care Plan (Medical, Dental & Vision) Gym reimbursement/rewards program
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off ( & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount