Key Holder (FT) - Scottsdale

UNTUCKit; Scottsdale (AZ); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Disability Insurance

Training & Development

Casual working environment

Wellness Resources

Employee Discount

Résumé du poste

UNTUCKit Scottsdale seeks a results-oriented retail leader who thrives on the sales floor. You will coach a team to exceed goals, convert traffic into revenue, and elevate the customer experience through personalized styling.

You’ll own clienteling, train through UNTUCKit University style, and ensure operational standards from opening to closing. If you thrive in a fast-paced environment and love turning conversations into sales, this is your role.

Qualifications

• Experience leading retail teams or handling keyholder duties.
• Proven ability to drive sales and influence performance.
• Strong clienteling and customer-first mindset.
• High energy with excellent communication skills.
• Willing to work retail hours, including weekends/holidays.
• Basic understanding of POS systems and tech tools.

Responsabilités

• Lead by example in achieving and exceeding individual and store sales goals.
• Proactively engage customers, assess needs, and deliver personalized styling solutions.
• Build and maintain strong client relationships through clienteling and follow-up.
• Identify opportunities to cross-sell and upsell to maximize each transaction.
• Leverage product knowledge to communicate value and drive conversions.
• Inspire and motivate associates to deliver high-performance selling behaviors.
• Create a dynamic, energetic, and results-focused sales culture.
• Coach team members in real time to improve selling techniques and client engagement.
• Execute UNTUCKit University training and reinforce daily performance conversations.
• Open and close the store with accountability for results and standards.
• Maintain a visually compelling, sales-focused floor environment.
• Ensure stockroom organization supports selling efficiency.
• Monitor KPIs and contribute insights based on customer feedback and sales trends.

Connaissances

Retail leadership

Sales drive

Clienteling

Communication

Team motivation

Formation

High school diploma

Outils

Apple products

G Suite

Omni-channel POS

Description du poste

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement
• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards
• Maintain a visually compelling, sales-focused floor environment
• Ensure stockroom organization supports selling efficiency
• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience
• Proven ability to drive sales and influence team performance
• Strong clienteling skills and a customer-first mindset
• High energy, strong communication skills, and a passion for results
• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

• Proven work experience as a Supervisor, Key holder or Assistant Manager
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skillsAbility to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree

• Health Care Plan (Medical, Dental & Vision) Gym reimbursement/rewards program
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off ( & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount