Assistant Store Manager: Retail Ops & Customer Impact

Hibbett, Inc.; Cheyenne (WY); On-site; USD 23,000 - 30,000; Full time

Job summary

Hibbett Retail, Inc. in Cheyenne, WY is hiring an Assistant Manager for the Operations department. The role reports to the Store Manager and is non-exempt; duties include assisting in store leadership, merchandising, scheduling, and customer service to meet store goals.

You will supervise staff in the manager's absence, train teammates, manage assets, and uphold company policies. The position requires retail experience and strong interpersonal skills in a fast-paced environment.

Qualifications

• Experience working in a retail environment (footwear and athletic apparel preferred).
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and achieve store goals.
• Self-starter with initiative to take on tasks.
• Strong attention to detail with multiple tasks.

Responsibilities

• Assist Store Manager in controlling store assets and implementing action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume store leadership in the Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to meet department responsibilities and standards.
• Ensure extraordinary customer service per the customer service manual.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Cheyenne, WY is hiring an Assistant Manager for the Operations department. The role reports to the Store Manager and is non-exempt; duties include assisting in store leadership, merchandising, scheduling, and customer service to meet store goals.

You will supervise staff in the manager's absence, train teammates, manage assets, and uphold company policies. The position requires retail experience and strong interpersonal skills in a fast-paced environment.