Assistant Store Manager: Retail Leadership & Fan Experience

Lids; Mesa (AZ); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employer-paid benefits including life,

Paid time off

Employee discount

Career development opportunities

Collaborative work environment

Early wage access

Bonus potential

Job summary

Lids is seeking an Assistant Store Manager to lead apparel and headwear sales at our Mesa location. You will coach staff, manage schedules, and ensure outstanding customer service while upholding brand standards.

You will drive daily operations, optimize inventory, and execute merchandising plans to meet KPIs. The role offers growth within a collaborative retail team and competitive benefits.

Qualifications

• Experience supervising store staff and scheduling.
• Strong customer service and leadership abilities.
• Ability to work independently and meet KPIs.

Responsibilities

• Lead and train store staff to deliver exceptional customer service and achieve sales targets.
• Schedule shifts, manage daily operations, and maintain brand standards.
• Oversee inventory, merchandising, and store cleanliness to support KPIs.
• Resolve customer issues promptly and professionally to 'make it right'.
• Collaborate with management to execute programs and promotions.

Skills

People management

Customer service

Communication skills

Team leadership

Sales skills

Store operations

Tools

MPOS

Lids Custom

Job description

Lids is seeking an Assistant Store Manager to lead apparel and headwear sales at our Mesa location. You will coach staff, manage schedules, and ensure outstanding customer service while upholding brand standards.

You will drive daily operations, optimize inventory, and execute merchandising plans to meet KPIs. The role offers growth within a collaborative retail team and competitive benefits.