Assistant Store Manager PT

Lids; Troy (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a motivated Assistant Store Manager to drive sales and provide exceptional customer service. This role involves training and supervising staff, managing inventory, and ensuring compliance with company policies. With a focus on creating a positive shopping experience, you will play a crucial part in achieving sales targets and maintaining store operations. If you are passionate about retail and enjoy working in a dynamic environment, this opportunity is perfect for you. Join a team that values your contributions and offers growth potential in a thriving company.

Benefits

Monthly Sales Bonuses

40% Employee Discount

Qualifications

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales and minimize losses.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage inventory accurately and follow operational procedures.
• Assist in training staff and ensure compliance with policies.

Skills

Customer Service

Sales Generation

Inventory Management

Interpersonal Skills

Communication Skills

Computer Proficiency

Education

High School Diploma or Equivalent

Job description

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. Recently, Lids has built partnerships with iconic global brands such as Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver, creating a community for both sports fans and fashion enthusiasts.

The company is expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer globally.

General Position Summary

• Produce sales gains by providing excellent customer service.
• Meet or exceed company objectives in all individual statistics.
• Provide consistent, documented appraisal of sales performance, offering feedback on strengths and opportunities aligned with company goals.
• Adhere to visual merchandising guidelines, including proper signage and store cleanliness.
• Maintain a professional appearance consistent with the company dress code.

Principle Duties and Responsibilities

Generate Sales

• Produce sales gains through customer service.
• Achieve or surpass company objectives in sales metrics.
• Appraise sales performance regularly and provide feedback.
• Follow visual merchandising standards.
• Present a professional appearance as per dress code.

Control Expenses

• Protect company assets following retail policies.
• Assist in scheduling to ensure proper store coverage within wage guidelines.
• Manage inventory accurately, including receiving, transferring, pricing, and counting.
• Maintain proper documentation and records in compliance with policies and laws.
• Open and close the store following operational procedures.
• Support adherence to all company policies and procedures.

Additional Principal Duties and Responsibilities

Supervise Associates

• Participate in training programs and meet set sales and task goals.
• Assist in recruiting and training staff on store operations.
• Ensure compliance with policies, including inventory and funds security.
• Perform duties of subordinates as needed.
• Communicate effectively with all levels of staff.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales and minimize losses.
• Strong interpersonal and communication skills.
• Proficiency with computers and relevant software.
• Ability to lift up to 50 pounds and work with hands overhead.
• Stand for up to 100% of the work time.
• Ability to work independently.

Preferred Job Knowledge & Skills

Assistant Store Managers can earn up to 25% above local minimum wage based on experience. Compensation varies with skills, experience, and location. Part-time managers are also eligible for monthly sales bonuses and a 40% employee discount.

Education and Reports To

• Store Manager