Assistant Store Manager, Petsense

Petsense, Inc; Hinesville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated retail leader to enhance store operations and customer experiences. This role involves collaborating closely with the Store Manager to drive sales, promote a safe and productive environment, and train team members. Candidates should possess strong leadership skills, a passion for pets, and the ability to engage with customers effectively. Join a team that values work-life balance and offers growth opportunities while making a positive impact in the community. If you're ready to take the next step in your retail career, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Experience in retail leadership and knowledge of pets preferred.
• Ability to read, write, and count accurately is necessary.

Responsibilities

• Assist Store Manager with operations and driving sales.
• Support Team Member hiring, training, and scheduling.
• Ensure safety and care of live animals in the store.

Skills

Retail Leadership

Customer Service

Interpersonal Skills

Conflict Resolution

Basic Computer Skills

Pet Knowledge

Education

High School Diploma

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store team, ensuring a positive customer shopping experience, and performing operational activities throughout the store with appropriate guidance to Team Members. This role also involves promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on policies and procedures.

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, including days, nights, weekends, and overtime as needed.
• Uphold and promote a safe and productive work environment by following policies and procedures.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make the experience Memorable
• This position is required to perform a combination of duties during 95% of their day, including but not limited to:

• Assist Store Manager in store operations, including driving sales and profit, customer loyalty, planning, prioritization, and delegating tasks.
• Support Store Manager in Team Member counseling, hiring/staffing, scheduling, training, and maintaining a productive environment.
• Execute merchandising activities, including promotional and seasonal displays.
• Perform opening and closing procedures.
• Transport and deposit cash to the bank.
• Assess store conditions and assign duties accordingly.
• Organize and prioritize workflow using the daily planner.
• Recover merchandise and participate in freight processing.
• Implement price changes and resolve customer issues to ensure positive experiences.
• Adhere to loss prevention standards and respond to alarms.
• Communicate job responsibilities and financial goals with team members.
• Operate cash registers and supervise cash handling.
• Assist team members with policy and procedure application.
• Ensure the safety and care of live animals, including sanitizing tanks and maintaining their environment.
• Complete documentation related to duties.

May perform other duties as assigned.

Required Qualifications

Experience: Retail leadership experience is required; pet/live animal knowledge is preferred. Supervisory experience is also preferred. Must be at least 18 years old with a valid driver’s license.

Education: High school diploma or equivalent preferred, but not required. Ability to read, write, and count accurately is necessary regardless of education level.

Preferred knowledge, skills, or abilities

• Ability to perform all Team Member responsibilities.
• Strong interpersonal skills and conflict resolution abilities.
• Basic computer skills.
• Pet and live animal knowledge is highly preferred.

Working Conditions

• Work environment is generally indoor with moderate noise.
• Shifts vary but are generally no less than 4 hours and may exceed 8 hours.
• Adhere to safety guidelines and promote a safe environment.

Physical Requirements

• Frequently lift or reach merchandise overhead.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders regularly.
• Move throughout the store during shifts.
• Operate store equipment safely and effectively.
• Read, write, and count accurately for documentation.
• Complete all required training and certifications.
• Travel and drive as needed for district support.
• This position is non-sedentary and requires physical stamina.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. Employees are expected to perform all duties assigned by their supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility varies by role and individual circumstances.

ALREADY A TEAM MEMBER?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our decisions and culture, emphasizing how we do our work, not just what we do. We support work-life balance and offer growth opportunities. Your opportunity is out here at Tractor Supply and Petsense.