Assistant Store Manager - Operations

Murdoch's Ranch & Home Supply; Victoria (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager-Operations who will play a critical role in enhancing store operations and customer experience. This dynamic position involves leading cashier teams, overseeing inventory management, and ensuring a high standard of service. The ideal candidate will possess strong leadership and communication skills, with a proven track record in retail management. Join a supportive environment that values team success and offers competitive benefits, including health insurance options, a generous 401(k) match, and a comprehensive training program to help you grow in your career.

Benefits

Employee Discount

Health Insurance Options

Dental & Vision Insurance

Life Insurance

Paid Vacation

Holiday Pay

Paid Sick Time

401(k) with Company Match

Paid Parental Leave

Wellness Program

Qualifications

• Experience in retail leadership with a focus on team development and customer service.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Lead front-end operations and ensure excellent customer service.
• Develop strategies to achieve sales results through effective planning and communication.
• Recruit, train, and develop team members for optimal performance.

Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Merchandising Ability

Organizational Skills

Customer Service

Team Development

Windows-based Computer Skills

Education

3-5 years of retail leadership experience

Tools

Microsoft Office

Job description

Description

Assistant Store Manager-Operations plays a critical role in overseeing and enhancing the Murdoch's store experience, as well as improving operational processes. The ASM-Operations leads cashier teams, the Retail Office Coordinator, and the receiving department, and is responsible for planning, goal setting, development, and overall success within these areas. The ASM-Operations ensures processes are reviewed, measured, and optimized and they lead through a service-oriented approach. As a member of the store management team, they also contribute to the overall success of the store.

As a Murdoch's Team Member in this role, you will...

• Commit to the success of the team by embracing Murdochs’ mission, values, and principles.
• Lead front-end operations, receiving, and back-office operations to fulfill the Murdoch’s MVPs in everything they do, ensuring an excellent internal and external customer service experience.
• Drive consistent retention, development, and coaching to grow a talent bench for store-level department movement.
• Complete inventory pricing and maintenance duties.
• Operate in a timeline driven and goal-oriented manner to ensure accountability.
• Demonstrate excellence with organization and delegation.
• Network, recruit, assess, hire, and develop qualified candidates.
• Prioritize, plan, delegate, administer and adapt to the store needs.
• Develop strategies and plans to achieve sales results through business analysis, action planning, task assignment, and effective team communication.
• Ensure team members operate in a safe manner, especially in and around the back room.
• Communicate and collaborate effectively with other members of the store management team.
• Collaborate effectively with Operations and IT departments to ensure smooth operations of Ecommerce order fulfillment, point of sale systems, and other front-end/back-end technologies.

Requirements

As a Murdoch's Team Member, you must...

• Have a positive attitude and demonstrated practice of learning.
• Be able to handle multiple tasks and take decisive action.
• Excel in a fast paced, evolving work environment.
• Possess strong communication (written, oral, and interpersonal) skills.
• Demonstrate effective leadership skills.
• Display exceptional merchandising ability.
• Have effective problem-solving skills.
• Have three to five years previous store leadership experience within retail.
• Have strong Windows-based computer skills – especially with Microsoft products.
• Demonstrate a proven ability to network, recruit, interview, train, motivate, grow, and have purpose driven approach to their direct reports and those within the store as a whole.

Physical Demands

• Must work 45-55 hours per week on average.
• Standing for long periods of time.
• Heavy and repetitive lifting (up to 50 lbs).
• Bending, carrying, and pushing.
• Working on a ladder.
• Repetitive wrist movements on keyboard.
• Close vision for computer work.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Competitive Benefits + Compensation

• PAY RANGE depending on experience.
• Amazing Employee Discount on everything from clothes to power tools to pet food.
• Multiple Health Insurance options to best suit your needs after 60 days.
• Dental & Vision options to complete your health plan.
• Life Insurance to secure your family’s financial future.
• Paid Vacation allows you to relax and recharge.
• Holiday Pay throughout the year so you can celebrate with your family.
• Paid Sick Time empowers you to stay home and focus on your health without losing pay.
• 401(k) with a generous 4% company match to help plan for retirement.
• Paid Parental Leave to take time to bond with your family’s new addition.
• Community Giving Program matches your donations and provides paid volunteer hours.
• Wellness Program saves you money by lowering medical premiums with credits earned.
• Training Program helps you expand your knowledge and skills with over 250 courses.
• Other various Voluntary Insurance Options.