ASSISTANT STORE MANAGER - OPERATIONS

Micro Center; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Micro Center is seeking a self-motivated Assistant Store Manager - Operations to maintain store operations and ensure customer satisfaction. The role involves managing staff, achieving inventory control, and executing corporate initiatives. Join a leading retailer that values passion and commitment to customer service.

Benefits

Medical, Dental and Vision Benefits

Employee Discount

Tuition Reimbursement

Paid Time Off

401K Plan with Company Match

Qualifications

• Two or more years of experience with a major big box retailer.
• Experience in all aspects of retail management.
• Ability to execute corporate initiatives.

Responsibilities

• Maintain orderly operation and safety of all areas of responsibility.
• Manage staffing, orientation, and training.
• Ensure customer issues are resolved in a timely manner.

Skills

Customer satisfaction

Product knowledge

Solution selling

Education

College degree preferred

Tools

Microsoft Office

Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.

We are currently seeking a self-motivated, results-oriented ASSISTANT STORE MANAGER - OPERATIONS. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

• Maintain orderly operation and safety of all areas of responsibility; ensure that operational policies and procedures are being properly carried out at the store level
• Consistently achieve inventory control, customer satisfaction, productivity, payroll and expense goals
• Conduct physical inventory; manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets
• Through front-end leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
• Participate in and lead open and close procedures
• Serve as manager-in-charge during the absence of the General Manager or other store managers
• Ensure the execution of ad set and visual merchandising standards
• Manage staffing, orientation, and training to ensure competent supervisors and associates are hired, trained, and scheduled to properly service our customers
• Develop and coach supervisors and associates in all departments in the areas of customer satisfaction, product knowledge, solution selling, and standard operating procedures
• Provide regular coaching and feedback to supervisors and associates to ensure goals and results are communicated to all associates throughout the store
• Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
• Perform other duties and tasks as assigned

EDUCATION & EXPERIENCE:

• Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry
• Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
• Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
• Ability to execute corporate initiatives and analyze the competition
• Proficiency in Microsoft Office
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
• A college degree is preferred

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

• Medical, Dental and Vision Benefits Coveragefor Regular Full-Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• 401K Plan with Company Match

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.