Assistant Store Manager - Scottsdale, AZ

Topgolf; Scottsdale (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the entertainment sector is seeking an Assistant Store Manager for its Scottsdale location. The ideal candidate will oversee daily operations, drive sales excellence, and lead a dedicated team. This full-time role offers a dynamic work environment with opportunities for professional growth. Applicants should have relevant retail management experience and a strong focus on client service.

Qualifications

• Bachelor's degree preferred with a minimum of 3 years of experience in a client service role.
• Minimum 2 years in retail store management.
• Ability to work non-traditional hours, including weekends.

Responsibilities

• Provide sales and service focus to achieve sales goals.
• Assist in recruiting and training team members.
• Manage inventory control and store cleanliness.

Skills

Sales Focus

Team Leadership

Operational Excellence

Communication Skills

Education

Bachelor’s Degree in Business or related field

Tools

Point-of-sale (POS) systems

Microsoft Applications

Job description

Assistant Store Manager - Scottsdale, AZ

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Assistant Store Manager - Scottsdale, AZ

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The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.

Roles And Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales
• Assist in developing and implementing strategies to drive sales and key performance indicators
• Assist in recruiting and training a team of support managers and client experience focused associates
• Train and coach team to meet and / or adhere to client service standards and company policies and procedures
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage inventory control procedures including product receipt, transfers and returns
• Manage and maintain store cleanliness and organization, including front of house and stock space
• Foster a work environment focused on teamwork and productivity
  
  
  

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Proficient in back-office operations management
• Proficient in visual merchandising
• Ability to recruit, train, manage and develop a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays
• Strong written and verbal communication skills
  
  
  

Education And Experience

• Bachelor’s Degree in Business or related field preferred
• Minimum 3 years’ experience in a client service-related capacity
• Minimum 2 years’ experience in retail store management
  
  
  

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if Applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours
  
  
  

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Restaurants, Hospitality, and Entertainment Providers

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