Assistant Store Manager - No Nights

SmartStop Self Storage; Ladera Ranch (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance

No Evening Hours

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Discounts

Job summary

SmartStop® Self Storage in Cypress, TX is seeking an Assistant Store Manager with no nights. The role focuses on leasing storage units, managing a team, and delivering excellent customer service.

Hours are Mon–Fri 9:30 am–6:00 pm, Sat 9:00 am–4:00 pm, Sun 10:00 am–2:00 pm, with starting pay at $16.50/hour plus bonus. You will handle rental agreements, transactions, and promote storage solutions while maintaining a clean, safe property and providing a top-notch customer experience.

Qualifications

• Strong customer service and sales orientation.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Rent storage units and prepare rental agreements.
• Handle monetary transactions and banking activities.
• Promote and sell self-storage solutions to customers.
• Supervise on-site projects and maintain tenant relations.
• Maintain property curb appeal and perform light maintenance.

Skills

Customer service

Communication skills

Teamwork

Adaptability

Positive attitude

Job description

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Why work at SmartStop? SmartStop is a growing organization with tremendous opportunities available. We offer competitive salaries and benefits along with enriching work environments. Ready to join the best team members in the industry? Apply today!

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We support our employees by providing positive work environments and embracing their individual pursuits. We contribute to the communities where we live and work through active participation in charitable initiatives. Finally, we care for our worldby reducing our impact on the environment.

Back to Job Openings Assistant Store Manager - No Nights! US, TX, Cypress

Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states and Washington D.C., and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store #4016 - Cypress, TX) Job Summary - NO NIGHTS!

The right candidate pays attention to detail, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30 am to 6:00 pm; Sat 9:00 am - 4:00 pm; Sun 10:00 am - 2:00 pm

Starting at $16.50/hour + Bonus

What You'll Do:

• Rent storage units
• Prepare rental agreements
• Handle monetary transactions and banking activities
• Clean vacated units and perform general cleaning of the property
• Promote and sell self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Maintain general curb appeal
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Excellent communication skills
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You'll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!

SmartStop® is committed to making the self-storage experience easy and hassle-free.
We operate hundreds of convenient locations throughout the United States and Canada, and support them with world-class customer service.

*Promos/Discounts valid on select units for limited time. Savings reflected in rates.