Assistant Store Manager, New York

Bandai Namco Toys & Collectibles America Inc.

New York (NY)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Job summary

Bandai Namco Toys & Collectibles America Inc. is seeking an Assistant Store Manager for our New York retail location. You will support the Store Manager, coordinate with the Irvine and Japan offices, and help plan promotional programs for the Tamashii Store while supervising staff.

You will handle daily store operations, inventory management, scheduling, performance reviews, and ensure compliance with company policies. Strong English skills and retail leadership are essential.

Qualifications

  • Bachelor's degree in business, Business Administration, or related fields is highly preferred.
  • Less formal education with more on-the-job experience may be substituted.
  • Two years of retail experience highly preferred.

Responsibilities

  • Support the Store Manager and promote communication between the Tamashii Nations Store and the Irvine and Japan Offices.
  • Develop and execute promotional programs tied to the store and events in the surrounding area.
  • May hire and train new staff or assist management with this process.
  • Coordinate and oversee the day-to-day workflow of subordinate staff in the department.
  • As requested by the Manager, conduct or assist with timely and constructive performance evaluations.
  • Assist the Manager with employment actions, including discipline and termination of employees per company policy.
  • Monitor store performance, identifying and facilitating opportunities to increase productivity and efficiency.
  • Manage daily aspects of the department and its staff to ensure projects are completed and goals and customer needs are met.
  • Collaborates with other managers to plan, direct, and coordinate programs and projects.
  • Collaborates with other managers to analyze costs, benefits, and losses of company profits.
  • Drafts, submits, and presents various performance and management reports.
  • Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts.
  • Responsible for physical inventory counts. Communicate with the warehouse and accounting to research all discrepancies.
  • Manages conflicts and resolves complaints about or within the department.
  • Opens and closes the store, ensuring all operational procedures are followed.
  • Conducts demand forecasting to anticipate inventory and staff needs.
  • Oversees order and shipment control, ensuring timely and accurate processing of merchandise.
  • Performs other related duties as assigned.

Skills

Fluent English
Fluent Japanese
Verbal & written communication
Microsoft Office
Organization & detail orientation
Leadership & staff motivation
Customer service
Budgeting

Education

Bachelor's degree in business administration or related field

Job description

Position:Assistant Store Manager, New York

Location: New York, NY

Job Id:166

# of Openings:1

Assistant Store Manager, New York Retail

TheAssistant StoreManager willsupport the Store Manager and Collectors Team with communication between the Irvine and Japan officesas well as planning for promotional programs for the TamashiiStore and oversee related functions andactivities andadminister company policies and procedures.

ESSENTIALJOBFUNCTIONS
  • Supports the StoreManager withcommunication between the Tamashii Nations Store and the Irvine and Japan Offices.
  • Supportthedevelopment andexecutionof promotional programs tied to the store and events in thesurrounding area.
  • Mayhire and trainnew stafforassistmanagement with this process.
  • Coordinates and oversees the day-to-day workflow ofsubordinate staffin the department.
  • As requested by the Manager,conductsorassistswithtimelyand constructive performance evaluations.
  • Assiststhe Manager with employment actions, including discipline and termination of employeesin accordance withcompany policy.
  • Monitors store performance,identifyingandfacilitatingopportunities to increase productivity and efficiency.
  • Manages daily aspects of the department and its staff to ensure projects arecompletedand goals and customer needs are met.
  • Collaborateswith other managers to plan, direct, and coordinate programs and projects.
  • Collaborateswith other managers to analyze costs, benefits, and losses of company profits.
  • Drafts,submits, and presents various performance and management reports.
  • Manages inventory, approving orfacilitatingpurchases as needed; negotiates related pricing contracts and verifies costs and receipts.
  • Responsible for physical inventory counts.Effectively communicatewith the warehouse and accounting toresearchalldiscrepancies.
  • Manages conflicts and resolves complaints about or within the department.
  • Opens and closes the store, ensuring all operational procedures are followed.
  • Conducts demand forecasting toanticipateinventory and staff needs.
  • Oversees order and shipment control, ensuringtimelyandaccurateprocessing of merchandise.
  • Performs other related duties as assigned.
REQUIRED SKILLSANDABILITIES
CORE SKILLS
  • Fluent English Speaker with ability to writeandreadEnglish.
  • Fluent Japanese Speaker with ability to write and read Japanese (Preferred not required).

Accuracy –High attention to detail and adherence toestablishedprocedures.

Reliability –Consistent, dependable, and keeps commitments.

Judgment –Sound decision-makingbasedon relevant information.

Loyalty –Adherence to confidentiality and company policies.

Communication –Accurate,sensitivewrittenand verbal communication skills.

JOB-SPECIFIC SKILLS
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Organized with attention to detail.
  • Works well under pressure and deadlines; ability to multitask.
  • Strong leadership and management skills withthe abilityto motivate staff.
  • Excellent customer service abilities.
  • Ability to develop andmaintainbudgets.
  • Thoroughunderstanding of company policies and practices.
JOB REQUIREMENTS
EDUCATIONALREQUIREMENTS
  • Bachelor's degree in business, Business Administration, or relatedfields ishighly preferred, but less formal education with more on-the-job experience may be substituted.
REQUIRED WORK EXPERIENCE
  • At least two years of retail experiencehighlypreferred.
WORK ENVIRONMENT

Retail Store Environment.

WORKPLACE TEMPERATURE

New York City weather.

WORK CONDITIONS

Retail Store Environment.

NOISE LEVEL

Mildtoloud.

PHYSICAL SIGHT

Ability to read hardcopy and computer-based text.

LIFTING

Must be able to lift 25lbs or more.

PHYSICAL REQUIREMENTS

Prolongedperiodssitting at a desk and working on a computer.

Prolonged periods onfeeton sales floor.

Must be able tolift upto 15 pounds at times.

TRAVEL

Domestic and International travel as needed

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