Assistant Store Manager, New York

Bandai Namco Toys and Collectibles America; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Bandai Namco Toys and Collectibles America in New York is seeking an Assistant Store Manager for the New York Retail location. The role supports the Store Manager and Collectors Team with communication between the Irvine and Japan offices and helps plan promotional programs for the Tamashii Store, while overseeing related functions and enforcing company policies.

The ideal candidate will have retail leadership experience, strong English communication, and the ability to manage inventory, staff,

Qualifications

• Bachelor's degree in business, Business Administration, or related field preferred.
• At least two years of retail experience preferred.

Responsibilities

• Support Store Manager with communications between the Tamashii Nations Store and Irvine/Japan offices.
• Plan and execute promotional programs and events in the surrounding area.
• Hire and train staff or assist management with this process.
• Oversee day-to-day workflow of department staff.
• Conduct timely performance evaluations as requested by the Manager.
• Assist with employment actions in accordance with policy.
• Monitor store performance and identify opportunities to improve productivity.
• Manage inventory and approve purchases; negotiate pricing.
• Open and close the store and ensure operational procedures.
• Forecast demand to anticipate inventory and staffing needs.
• Oversee order and shipment control for timely processing.

Skills

Fluent English

Fluent Japanese

Microsoft Office

Customer service

Leadership

Budgeting

Communication skills

Education

Bachelor's degree in business or related field

Tools

Microsoft Office Suite

Job description

Position:Assistant Store Manager, New York

Location: New York, NY

Job Id:166

# of Openings:1

Assistant Store Manager, New York Retail

TheAssistant StoreManager willsupport the Store Manager and Collectors Team with communication between the Irvine and Japan officesas well as planning for promotional programs for the TamashiiStore and oversee related functions andactivities andadminister company policies and procedures.

ESSENTIALJOBFUNCTIONS

• Supports the StoreManager withcommunication between the Tamashii Nations Store and the Irvine and Japan Offices.
• Supportthedevelopment andexecutionof promotional programs tied to the store and events in thesurrounding area.
• Mayhire and trainnew stafforassistmanagement with this process.
• Coordinates and oversees the day-to-day workflow ofsubordinate staffin the department.
• As requested by the Manager,conductsorassistswithtimelyand constructive performance evaluations.
• Assiststhe Manager with employment actions, including discipline and termination of employeesin accordance withcompany policy.
• Monitors store performance,identifyingandfacilitatingopportunities to increase productivity and efficiency.
• Manages daily aspects of the department and its staff to ensure projects arecompletedand goals and customer needs are met.
• Collaborateswith other managers to plan, direct, and coordinate programs and projects.
• Collaborateswith other managers to analyze costs, benefits, and losses of company profits.
• Drafts,submits, and presents various performance and management reports.
• Manages inventory, approving orfacilitatingpurchases as needed; negotiates related pricing contracts and verifies costs and receipts.
• Responsible for physical inventory counts.Effectively communicatewith the warehouse and accounting toresearchalldiscrepancies.
• Manages conflicts and resolves complaints about or within the department.
• Opens and closes the store, ensuring all operational procedures are followed.
• Conducts demand forecasting toanticipateinventory and staff needs.
• Oversees order and shipment control, ensuringtimelyandaccurateprocessing of merchandise.
• Performs other related duties as assigned.

REQUIRED SKILLSANDABILITIES

CORE SKILLS

• Fluent English Speaker with ability to writeandreadEnglish.
• Fluent Japanese Speaker with ability to write and read Japanese (Preferred not required).

Accuracy –High attention to detail and adherence toestablishedprocedures.

Reliability –Consistent, dependable, and keeps commitments.

Judgment –Sound decision-makingbasedon relevant information.

Loyalty –Adherence to confidentiality and company policies.

Communication –Accurate,sensitivewrittenand verbal communication skills.

JOB-SPECIFIC SKILLS

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills withthe abilityto motivate staff.
• Excellent customer service abilities.
• Ability to develop andmaintainbudgets.
• Thoroughunderstanding of company policies and practices.

JOB REQUIREMENTS

EDUCATIONALREQUIREMENTS

• Bachelor's degree in business, Business Administration, or relatedfields ishighly preferred, but less formal education with more on-the-job experience may be substituted.

REQUIRED WORK EXPERIENCE

• At least two years of retail experiencehighlypreferred.

WORK ENVIRONMENT

Retail Store Environment.

WORKPLACE TEMPERATURE

New York City weather.

WORK CONDITIONS

Retail Store Environment.

NOISE LEVEL

Mildtoloud.

PHYSICAL SIGHT

Ability to read hardcopy and computer-based text.

LIFTING

Must be able to lift 25lbs or more.

PHYSICAL REQUIREMENTS

Prolongedperiodssitting at a desk and working on a computer.

Prolonged periods onfeeton sales floor.

Must be able tolift upto 15 pounds at times.

TRAVEL

Domestic and International travel as needed