Assistant Store Manager - Napa

10 Peet's Coffee Inc.; Napa (CA); On-site; USD 52,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Store Manager in Napa. This full-time role serves as a stepping stone to becoming a Store Manager within 12 to 18 months. The ideal candidate will drive operational excellence, inspire a culture of authenticity, and prioritize customer service. With a starting salary between $52,000 and $60,000, this position offers extensive benefits, including medical insurance, a 401(k) plan, and opportunities for professional growth. Join a team committed to crafting better coffee and serving the community while advancing your career!

Benefits

401(k) plan with matching

Full medical, dental, and vision insurance

Tuition scholarships

Paid vacation and holidays

Monthly bonus program

Employee discounts

Free coffee and baked goods

Qualifications

• 2+ years of experience as a retail manager or supervisor.
• Strong customer service skills and leadership abilities.

Responsibilities

• Enhance commitment to quality and service in daily operations.
• Drive growth through ownership and authenticity.

Skills

Customer Service Skills

Leadership

Time Management

Problem-Solving

Delegation Skills

Education

High School Diploma

Retail Management Experience

Job description

Assistant Store Manager - Napa

Assistant Store Manager - Napa

Apply remote type Retail (Coffeebar) locations Napa, California; full-time position posted 3 days ago. Job requisition ID: R1424.

Peet’s is seeking passionate Assistant Store Managers. This role serves as a developmental step towards becoming a Store Manager, with a goal of achieving readiness within 12 to 18 months. Promotional opportunities depend on role availability and flexibility regarding work location.

The Assistant Store Manager enhances our commitment to quality and service, focusing on daily operations, sales performance, and excellent customer service. They drive growth through ownership and authenticity, contributing to the development of Baristas.

What Does it Take to Be a Successful Assistant Manager?

Inspirational Leader

• Promotes a culture of authenticity, respect, dignity, and integrity.
• Facilitates change and supports employee growth.
• Inspires shared purpose and engagement.
• Models passion and commitment to success.

Delivers Operational Excellence

• Utilizes tools effectively, with a strong sense of ownership to drive results.
• Commits to high-quality in-store operations and customer experience.
• Supports ongoing development and professional growth.
• Attracts, retains, and develops top talent.

The Ideal Candidate Will:

• Have at least two years’ experience as a retail manager or supervisor, with superior customer service skills.
• Aim to develop into a ‘ready now’ Store Manager at Peet’s within 12 months.
• Take responsibility for personal development, partnering with the Store Manager and District Leader.
• Demonstrate performance aligned with Peet’s Vision, Mission, and Values.
• Possess a friendly, energetic demeanor, with a passion for customer service and a customer-first mentality.
• Maintain professionalism, agility, and composure in a fast-paced environment.
• Have strong time-management and delegation skills.
• Exhibit problem-solving skills and sound judgment.
• Communicate effectively with customers and team members.
• Be reliable, punctual, and capable of performing physical tasks during shifts.

Benefits for Assistant Store Managers

• Starting salary between $52,000 and $60,000 annually, based on a 40-hour week, determined by location, skills, experience, and sales volume.
• 401(k) plan with generous matching.
• Full medical, dental, and vision insurance.
• Employee Assistance Program, including mental health resources.
• Tuition scholarships through Oregon State University E Campus and LinkedIn Learning.
• Opportunities for growth and advancement.
• Paid vacation, holidays, and sick leave.
• Monthly bonus program.
• Performance-based pay adjustments.
• Free coffee, baked goods, and employee discounts.

Note: Responsibilities may change based on operational needs. For a complete job description, see the Assistant Store Manager Job Description.

Peet’s is an Equal Opportunity Employer. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

Get In Touch

Interested but short on time? Connect with us and share your interests.

Who We Are

Our purpose is the pursuit of better—better coffee for people and the planet. We aim to be the preferred brand among coffee lovers worldwide, focusing on high-quality coffee, earning our premium, and engaging with coffee enthusiasts. Our values—Curiosity, Accountability, Mastery, and Inclusion—guide us daily.

We believe the secret to great coffee is the people behind it, and we apply the same care in selecting and preparing our teams as in crafting the perfect cup.

Our Commitment to the Community

Beyond coffee, Peetniks support and serve local communities through donation programs and non-profit support, both locally and globally. We believe coffee thrives where people do, and we strive to make life and coffee better through community involvement.

Opportunity is Brewing

Join Peet’s as a passionate, authentic learner and doer committed to the pursuit of better. This is your chance to craft a meaningful career with us!