Assistant Store Manager - Merchandising

The Home Depot; San Jose (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager in Training to support store operations and drive sales. This role involves learning to lead a team, manage inventory, and ensure an exceptional customer experience. Ideal candidates will be enthusiastic about retail and have a strong commitment to excellence. Join a dynamic team where your leadership skills will grow, and your contributions will directly impact store success. If you're ready to take the next step in your career with a company that values integrity and results, this opportunity is perfect for you.

Qualifications

• 3 years of work experience required.
• Must be at least 18 years old and legally permitted to work in the U.S.

Responsibilities

• Supervise Associates in customer service initiatives and sales.
• Manage operations including sales, returns, and inventory.

Skills

Customer Service

Leadership

Sales Management

Inventory Management

Education

High School Diploma or GED

Job description

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Position Purpose

Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.

Key Responsibilities

1. General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store appearance. ASM's in Training will learn staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for installed sales/special orders and product sales.
2. Supervising Store Associates including interviewing, hiring, motivating, coaching, training, developing, and communicating with them. They will also learn the performance management process, including semi-annual reviews and disciplinary procedures.
3. Operations Management involving supervision of front-end processes such as sales, returns, special services, and lot support. They will learn to oversee back-end processes, including receiving and freight, and maintain store equipment and systems, especially focusing on safety compliance.
4. Business Analysis and Merchandise Planning to drive department profitability through sales trend analysis. They will collaborate with key partners to plan merchandise placement, signage, and support stock integrity through inventory management.

Direct Manager/Direct Reports

ASM's in Training will report to a Store Manager. Upon completing their training, they will gradually assume supervisory responsibilities over associates.

Travel Requirements

Typically requires overnight travel less than 10% of the time.

Physical Requirements

Mostly sitting with frequent movement; occasional lifting of light articles.

Working Conditions

Located indoors with infrequent, non-objectionable unpleasant conditions.

Minimum Qualifications

• Must be at least 18 years old.
• Must be legally permitted to work in the United States.

Preferred Qualifications

No additional qualifications required.

Minimum Education

High school diploma and/or GED.

Minimum Experience

3 years of work experience.

Leadership Experience

None required.

Certifications

None required.

Core Competencies

• Acts with Integrity
• Product Knowledge
• Excellence in Customer Service
• Inspires Achievement
• Safety Orientation
• Delivers Results