Assistant Store Manager - Manhattan Beach, CA

Tommy Bahama; Manhattan Beach (CA); On-site; USD 3,582,000 - 4,133,000; Full time

Job summary

Johnny Was, LLC is seeking an Assistant Store Manager in California to support the Store Manager in building a high-performing luxury sales team and delivering elevated client experiences. You will coach staff, ensure brand standards, and drive store performance in a fast-paced environment.

The role focuses on leadership, client engagement, and operational excellence, with a commitment to a collaborative culture and accountability across the team.

Qualifications

• Minimum of 2+ years of sales management experience in luxury retail or related field.
• Bachelor’s degree in a similar field is preferred.
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
• Excellent communication skills and the ability to lead a diverse team.
• Strong understanding of luxury fashion, trends, and visual merchandising.
• Flexibility to work demanding schedules, including weekends and holidays.

Responsibilities

• Meet and exceed store sales plan and drive topline results.
• Assist Store Manager in staffing the store and developing a high-performing team.
• Lead by example with customer service and sales efforts on the floor.
• Act as a brand ambassador to drive loyalty in the local market.
• Ensure proper use of retail systems and reporting tools.
• Maintain operations standards and clear communication with the team.
• Recruit and develop a store team capable of meeting service and sales goals.

Skills

Retail leadership

Luxury retail knowledge

Team development

Customer service

Communication

Education

Bachelor’s degree in a related field

Job description

Johnny Was, LLC At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview

The Assistant Store Manager will serve as both a brand ambassador and a dynamic business leader, dedicated to delivering elevated experiences for both clients and the internal team. This individual will play a critical role in supporting the Store Manager to build and develop a high-performing sales team, ensuring the store is equipped to provide exceptional service at every touchpoint. The Assistant Store Manager will drive the success of the business by coaching and leading a diverse team of sales professionals, fostering a culture of accountability, collaboration, and client-centric excellence. In partnership with the Store Manager, they will leverage key business insights to inform strategy and performance.

Key Responsibilities

Business Attributes

• Ability to meet and exceed store sales plan
• Assist Store Manager in staffing the store and developing a high-performing, best-in-class team
• Demonstrates strong business acumen, utilizing all tools/support available within the framework of the business, partnering with the Store Manager to drive topline results
• Act as a brand ambassador in the local market/mall to drive brand loyalty and business
• Understands and uses all retail systems and reporting tools
• Maintain, support, and enforce company operations, standards, and practices, ensuring compliance and clear communication of all pertinent information to the team.
• Develops a culture of trust, integrity, and excellence by modeling professionalism and setting clear performance expectations

Leadership & Development Attributes

• Coach, develop, and motivate the sales team to meet performance goals through ongoing feedback and support, escalating performance concerns to the Store Manager.
• Lead the sales team by example through sales efforts and customer service on the salesfloor to increase profitability.
• Commitment for delivering results; actively aware of personal and store metrics and achieves goals
• Model and enforce dress code compliance
• Ensure that customer and employee experience are prioritized over workload or tasking
• Demonstrate confidence when leading the team and managing the store.
• Takes initiative; has a high level of ownership and accountability for results, both personally and as a team
• Contribute to long-term growth by recruiting high level candidates and maintaining and developing a store team of associates able to meet service and sales goals

Client Experience

• Cultivate an inviting atmosphere that makes every client feel genuinely welcomed, engaged, and deeply valued
• Develop a client engagement mindset with the purpose of building long lasting relationships
• Leverage data, tools, and key metrics to drive business results while increasing client retention and cultivating long-term loyalty
• Provide a personalized and positive in-store experience by delivering excellent service, taking a solution-oriented approach to client inquiries, and efficiently handling all transactions and returns
• Demonstrates leadership by playing an active role on the salesfloor

Qualifications & Experience

• Minimum of 2+ years of sales management experience in luxury retail or related field
• Bachelor’s degree in a similar field is preferred
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
• Excellent communication skills and the ability to lead a diverse team
• Strong understanding of luxury fashion, trends, and visual merchandising
• Flexibility to work demanding schedules, including weekends and holidays

Salary: $26.00 - $30.00 Hourly plus 2% commission on all personal sales.

Right to Work Statement in English and Spanish.

Oxford Industries participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

This Company is an equal opportunity employer and does not discriminate based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

This Company is an equal opportunity employer and does not discriminate based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law.