Assistant Store Manager, Luxury Jewelry & Client Experience

REEDS Jewelers, Inc.; Fredericksburg (VA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k

Merchandise discounts

Career growth

Drug-free workplace

Job summary

REEDS Jewelers is seeking an Assistant Store Manager for our Pandora Boutique to lead a high-performing team and drive exceptional client experiences. You will partner with the Store Manager to achieve sales goals, mentor staff, and ensure flawless store operations in a luxury jewelry environment.

The ideal candidate is results-driven, client-centric, and passionate about the Pandora and REEDS brands, with flexibility to work evenings, weekends, and holidays.

Qualifications

• Experience in retail, preferably within luxury, specialty, or jewelry retail.
• Passion for the Pandora and REEDS brand
• Strong leadership presence with the ability to inspire, guide and develop a team.
• Proficient in POS systems, clienteling tools, Microsoft Office and digital commerce platforms.
• Availability to work a flexible schedule including evenings, weekends and holidays.
• High School Diploma/Equivalent
• Must be legally eligible to work in the U.S.
• Must be able to sit or stand for extended periods as required

Responsibilities

• Sales Leadership: Partner with the Store Manager to exceed sales goals and KPIs; be a sales leader and mentor on the floor; drive growth through product strategies and promotions; foster customer relationships.
• Client Experience: Deliver exceptional service, ensure a personalized shopping experience, support the team during peak times, use feedback to refine service strategy.
• Team Development: Support hiring and retention, mentor team members, provide coaching and recognition, promote learning, teamwork and performance.
• Operational Excellence: Keep daily operations smooth, uphold policies, monitor inventory and loss prevention, optimize back-of-house processes.

Skills

Leadership

Customer service

Team development

Clienteling

Education

High School Diploma or equivalent

Tools

POS systems

Clienteling tools

Microsoft Office

Digital commerce platforms

Job description

REEDS Jewelers is seeking an Assistant Store Manager for our Pandora Boutique to lead a high-performing team and drive exceptional client experiences. You will partner with the Store Manager to achieve sales goals, mentor staff, and ensure flawless store operations in a luxury jewelry environment.

The ideal candidate is results-driven, client-centric, and passionate about the Pandora and REEDS brands, with flexibility to work evenings, weekends, and holidays.