Assistant Store Manager – Luxury Beauty & Client Experience

Diptyque Paris; Boston (MA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Competitive benefits

Bonus potential

Job summary

A leading luxury brand is seeking an Assistant Store Manager in Boston to support the Store Manager and oversee store operations. The ideal candidate will have 3+ years of retail management experience, focusing on client experience and team leadership. Responsibilities include driving sales, onboarding staff, and maintaining store standards. This role demands excellent communication, organization, and a passion for the luxury retail environment. The base hourly rate is competitive, between $26 and $30, complemented by potential bonuses and benefits.

Qualifications

• Minimum 3 years of retail management experience, preferably in luxury or beauty.
• Strong understanding of retail KPIs and business acumen.
• Proven ability to lead teams effectively.
• Excellent communication and organizational skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Flexible to work evenings, weekends, and holidays as needed.

Responsibilities

• Lead by example in delivering exceptional client service.
• Support onboarding and development of team members.
• Oversee daily operations including cash handling and company policy adherence.
• Embod­y the brand's values in interactions.
• Ensure confidentiality and support safety protocols.

Skills

Retail management experience

Client experience delivery

Business acumen

Leadership skills

Communication skills

Organization skills

Time management skills

Microsoft Office proficiency

Passion for fragrance and beauty

Flexibility for working hours

Job description

A leading luxury brand is seeking an Assistant Store Manager in Boston to support the Store Manager and oversee store operations. The ideal candidate will have 3+ years of retail management experience, focusing on client experience and team leadership. Responsibilities include driving sales, onboarding staff, and maintaining store standards. This role demands excellent communication, organization, and a passion for the luxury retail environment. The base hourly rate is competitive, between $26 and $30, complemented by potential bonuses and benefits.