Assistant Store Manager: Leadership & Customer Experience

Tailored Brands, Inc.; Wilmington (NC); Hybrid; USD 42,000 - 56,000; Full time

Job summary

The Men's Wearhouse, LLC is hiring an Assistant Store Manager for the Wilmington, NC area. You will partner with the Store Manager to coach and develop a sales-driven team, manage daily operations, and ensure an exceptional customer experience.

You will help recruit, train, and retain staff while maintaining brand standards and operational excellence. As a leader on duty, you will drive store performance, execute game plans, and analyze store reports to identify opportunities.

Qualifications

• Minimum 2 years of Retail or Sales experience.
• Creative with good judgement and pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Active listening and problem-solving abilities.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Lead store staff to meet sales, service, and operations goals.
• Recruit store staff and promote diversity in the team.
• Communicate priorities and sales-driving information clearly.

Skills

Retail experience

Leadership

Communication skills

Training & development

Tools

POS System

Microsoft Office

Video conferencing

Job description

The Men's Wearhouse, LLC is hiring an Assistant Store Manager for the Wilmington, NC area. You will partner with the Store Manager to coach and develop a sales-driven team, manage daily operations, and ensure an exceptional customer experience.

You will help recruit, train, and retain staff while maintaining brand standards and operational excellence. As a leader on duty, you will drive store performance, execute game plans, and analyze store reports to identify opportunities.