Assistant Store Manager: Lead Teams & Guest Experience

Newell Brands; Somerville (MA); On-site; USD 22,000 - 27,000; Full time

Job summary

Newell Brands in Somerville, MA, is seeking an Assistant Store Manager to support the Store Manager in delivering an exceptional guest and employee experience while driving profitable top-line sales growth. You will help build a high-performing team, coach staff, ensure store standards, and apply selling strategies to grow sales, loyalty, and overall store performance.

The role requires strong leadership, excellent communication, and the ability to work weekends and holidays in a

Qualifications

• High School completion or equivalent GED.
• Proven experience in a retail management role (2 years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution-oriented.
• Must be able to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Support the Store Manager in executing roles to deliver an exceptional employee and guest experience and drive profitable top-line sales growth.
• Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Contribute to effective onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Assist to motivate, inspire, and retain top talent.
• Provide coaching and foster a positive work environment.
• Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
• Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.
• Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities.
• Assist in identifying root causes and help create effective action plans that drive results.
• Ensure clear, effective team communication that creates understanding and alignment.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently achieve or exceed all KPI goals through strategic planning, effective execution, and continuous performance improvement.

Skills

Retail management

Leadership

Communication

Analytical skills

Fragrance environment

Flexibility

Education

High School diploma or GED

Tools

Retail software

Microsoft Office

Job description

Newell Brands in Somerville, MA, is seeking an Assistant Store Manager to support the Store Manager in delivering an exceptional guest and employee experience while driving profitable top-line sales growth. You will help build a high-performing team, coach staff, ensure store standards, and apply selling strategies to grow sales, loyalty, and overall store performance.

The role requires strong leadership, excellent communication, and the ability to work weekends and holidays in a