Assistant Store Manager: Lead Teams, Elevate Service

The TJX Companies, Inc.; Phoenix (AZ); On-site; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discounts

401(k) match

Medical/dental/vision insurance

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking an Assistant Store Manager for TJ Maxx in the Phoenix area. This role focuses on driving store performance, developing a large team, and ensuring exceptional customer service in a dynamic, fast-paced environment.

You will lead recruiting, training, and mentoring initiatives, while executing plans to meet sales and operational targets and maintain loss prevention programs. This position offers growth within TJX’s global off-price portfolio.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Communication

Store operations

Job description

The TJX Companies, Inc. is seeking an Assistant Store Manager for TJ Maxx in the Phoenix area. This role focuses on driving store performance, developing a large team, and ensuring exceptional customer service in a dynamic, fast-paced environment.

You will lead recruiting, training, and mentoring initiatives, while executing plans to meet sales and operational targets and maintain loss prevention programs. This position offers growth within TJX’s global off-price portfolio.