Assistant Store Manager: Lead Teams, Elevate Guest Service

Sephora Group; McLean (VA); Hybrid; USD 79,000 - 97,000; Full time

Benefits offered by this job

Healthcare plan

401k with match

Vacation and PTO

Employee discount 30%

Job summary

Sephora is seeking an Assistant Store Manager at our Tysons Corner location in McLean, VA. You’ll be the heartbeat of the store, guiding daily operations, delivering a superior client experience, and driving sales in a fast-paced environment.

You will recruit and develop a high-performing team, coach with real-time feedback, and ensure operational excellence, including inventory planning and adherence to brand standards.

Qualifications

• Experience as a retail assistant manager in fast-paced, high-volume environments.
• Strong leadership and business acumen.
• Excellent communication and interpersonal skills.
• Passion for coaching and team development.
• Client-centric approach focused on growth.

Responsibilities

• Support store operations and client experiences with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
• Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Skills

Assistant store management

Leadership

Communication skills

Coaching & development

Client-centric mindset

Job description

Sephora is seeking an Assistant Store Manager at our Tysons Corner location in McLean, VA. You’ll be the heartbeat of the store, guiding daily operations, delivering a superior client experience, and driving sales in a fast-paced environment.

You will recruit and develop a high-performing team, coach with real-time feedback, and ensure operational excellence, including inventory planning and adherence to brand standards.