Assistant Store Manager: Lead, Coach & Elevate Client Experience

sephora.com; Washington (District of Columbia); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Job summary

Sephora is seeking an Assistant Store Manager for On-site at 1050 Connecticut Ave NW, Washington, DC. You’ll be the heartbeat of the store, supporting operations, leading and developing your team, and elevating the client experience.

Lead with passion to coach and empower staff, recruit top talent, and drive sales while delivering personalized service in a fast-paced retail environment. Availability includes evenings, weekends, and holidays.

Qualifications

• Assistant Store Management Experience in fast-paced, high-volume environments.
• Strong leadership and business acumen to drive results and team performance.
• Outstanding communication and interpersonal skills to engage teams and clients.
• Passion for coaching, development, and real-time feedback.
• Client-centric mindset focused on personalized service and growth.

Responsibilities

• Support Store Operations & Client Experience alongside the Store Manager.
• Inspire and empower teams; coach, develop, and hold staff to performance goals.
• Recruit, hire, and onboard top talent; foster diversity and inclusion.
• Deliver real-time coaching and actionable feedback to maximize potential.
• Lead performance conversations and mentorship to support career progression.
• Elevate client satisfaction through outstanding service and loyalty program engagement.
• Uphold Sephora standards; maintain an immaculate store and compliant procedures.
• Optimize inventory and staffing to drive growth in a dynamic retail setting.

Skills

Store Leadership

People Leadership

Talent Recruitment

Coaching & Feedback

Client Experience

Job description

Sephora is seeking an Assistant Store Manager for On-site at 1050 Connecticut Ave NW, Washington, DC. You’ll be the heartbeat of the store, supporting operations, leading and developing your team, and elevating the client experience.

Lead with passion to coach and empower staff, recruit top talent, and drive sales while delivering personalized service in a fast-paced retail environment. Availability includes evenings, weekends, and holidays.