Assistant Store Manager - Lead Team, Sales & Pet Care

PET STATION; Reno (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Pet Station in Reno, NV is seeking an Assistant Store Manager to support daily store operations and lead a team in delivering exceptional customer experiences. You will drive sales, manage staffing, handle inventory, and ensure safe care of in-store animals.

The role involves enforcing policies, acting as Manager on Duty when needed, and escalating issues to maintain smooth store performance. Previous retail leadership and animal-care passion are valued.

Qualifications

• Leadership and team development capabilities to coach and guide staff.
• Strong communication and interpersonal skills for staff and customers.
• Ability to multitask and prioritize in a fast-paced retail setting.
• Customer-focused mindset with commitment to service excellence.
• Passion for animals and pet care aligns with store mission.

Responsibilities

• Support the Store Manager in leading, coaching, and developing store team.
• Drive sales performance and ensure excellent customer service standards.
• Assist with scheduling, labor management, and daily operations.
• Maintain inventory accuracy and merchandising standards.
• Ensure proper care and safety of in-store animals.
• Enforce company policies, procedures, and safety standards.
• Act as Manager on Duty in absence of Store Manager.
• Escalate operational or staffing issues as needed.

Skills

Leadership

Communication

Multitasking

Customer focus

Animal care

Job description

Pet Station in Reno, NV is seeking an Assistant Store Manager to support daily store operations and lead a team in delivering exceptional customer experiences. You will drive sales, manage staffing, handle inventory, and ensure safe care of in-store animals.

The role involves enforcing policies, acting as Manager on Duty when needed, and escalating issues to maintain smooth store performance. Previous retail leadership and animal-care passion are valued.