Assistant Store Manager — Lead Team, Elevate Service

Lids; Bellevue (WA); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Generous employee discount

Career development opportunities

Team-oriented work environment

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in Bellevue, WA to lead daily store operations, coach a team, and deliver exceptional customer experiences. This role drives sales, training, and policy adherence while maintaining store standards and a positive work environment.

You will oversee scheduling, ensure operational excellence, and support the Store Manager in achieving KPI targets while upholding Lids brand standards and safety guidelines.

Qualifications

• Proven ability to lead a team and meet sales goals.
• Deliver exceptional customer service and guidance to staff.
• Schedule and manage store operations and personnel.

Responsibilities

• Act as Manager on Duty when Store Manager is absent.
• Lead store team through training, goal setting, and follow up.
• Handle customer feedback and escalations to resolve issues in the moment.
• Ensure compliance with company policies, dress code, and safety standards.
• Open/close procedures and cash handling accuracy.

Skills

Leadership

Customer service

Staff management

Communication

Unsupervised work

Tools

MPOS system

Job description

Lids is seeking an Assistant Store Manager in Bellevue, WA to lead daily store operations, coach a team, and deliver exceptional customer experiences. This role drives sales, training, and policy adherence while maintaining store standards and a positive work environment.

You will oversee scheduling, ensure operational excellence, and support the Store Manager in achieving KPI targets while upholding Lids brand standards and safety guidelines.