Assistant Store Manager: Lead Team & Customer Experience

Aéropostale; Pottstown (Montgomery County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with company match

Paid vacation/holidays

Associate discount

Job summary

Catalyst Brands is seeking an Assistant Store Manager to support store leadership and deliver an exceptional customer experience. You will help build a high-performing team, manage store operations, and maintain visual standards. You will engage customers daily and drive loyalty while upholding brand standards.

In this role you will coach associates, execute plans with the Store Manager, and ensure shifts meet business needs. Flexibility for evenings and weekends is required.

Qualifications

• 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
• Learn about all aspects of the business and share ideas to drive the business.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Leadership

Customer service

Sales performance

Time management

Tools

POS system

Job description

Catalyst Brands is seeking an Assistant Store Manager to support store leadership and deliver an exceptional customer experience. You will help build a high-performing team, manage store operations, and maintain visual standards. You will engage customers daily and drive loyalty while upholding brand standards.

In this role you will coach associates, execute plans with the Store Manager, and ensure shifts meet business needs. Flexibility for evenings and weekends is required.