Assistant Store Manager: Lead Team & Customer Experience

Dollar Tree, Inc.

Marion (MA)

On-site

USD 25,000 - 36,000

Part time

7 days ago
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Benefits offered by this job

Health benefits
Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service, and team development at our Marion, NC location.

You will assist with daily store activities, organize merchandise, and help supervise and train store associates in a fast-paced retail environment. The role requires strong communication, teamwork, and a commitment to excellent customer service, with tasks ranging from opening/closing procedures to loss prevention and ensuring store standards

Qualifications

  • High school diploma or equivalent is preferred.
  • Store management experience in retail, grocery, or drug store environment is preferred.
  • Must be able to lift up to 55 lbs and perform physical tasks.
  • Strong communication, interpersonal, and written skills are required.
  • Ability to work in a high-energy, team environment.
  • Excellent customer service and problem-solving abilities.

Responsibilities

  • Assist with store functions and day-to-day store activities
  • Help customers in a positive, approachable manner and address any questions or concerns they may have
  • Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
  • Perform opening and closing procedures as needed
  • Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
  • Maintain promotional effectiveness of store-front fixtures and displays
  • Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
  • Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
  • Protect and secure all company assets, including store cash
  • Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
  • Help the Store Manager supervise, train, and develop Store Associates
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Skills

Store management experience
Customer service excellence
Strong communication
Team development
Safety and procedures
Physical stamina
Reading and interpreting directives

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service, and team development at our Marion, NC location.

You will assist with daily store activities, organize merchandise, and help supervise and train store associates in a fast-paced retail environment. The role requires strong communication, teamwork, and a commitment to excellent customer service, with tasks ranging from opening/closing procedures to loss prevention and ensuring store standards

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