Assistant Store Manager: Lead Team & Customer Experience

Ross Stores; Indianapolis (IN); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Ross Stores is seeking an Assistant Store Manager in Indianapolis to oversee daily operations, supervise a team, and ensure excellent customer service while upholding company standards.

You will analyze store performance, manage scheduling, training, and loss prevention, and collaborate with leadership to drive productivity. Evening and weekend shifts required; prior retail leadership is needed.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in retail.
• Ability to supervise, motivate and communicate positively to Store Associates.
• Ability to multitask, prioritize, and provide direction.
• Fluency in English.
• Ability to work evenings and weekends.
• Good mathematical calculation skills for retail.

Responsibilities

• Lead all store operations in alignment with company standards.
• Analyze store reports to evaluate expenses and performance.
• Schedule associates to meet business objectives.
• Ensure compliance with all laws, safety policies and procedures.
• Protect assets and manage loss prevention initiatives.
• Train and develop Store Associates to deliver quality service.

Skills

Store management

Leadership

Customer service

English fluency

Scheduling

Job description

Ross Stores is seeking an Assistant Store Manager in Indianapolis to oversee daily operations, supervise a team, and ensure excellent customer service while upholding company standards.

You will analyze store performance, manage scheduling, training, and loss prevention, and collaborate with leadership to drive productivity. Evening and weekend shifts required; prior retail leadership is needed.