Assistant Store Manager — Lead Team & Customer Experience

National Black MBA Association; Columbus (OH); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long-term disability

paid holidays/vacation /sick/bereavern

parental leave

EAP

incentive programs

auto/home insurance discounts

scholarship program

adoption/surrogacy assistance

smoking cessation

child care/cell phone discounts

pet/legal insurance

credit union

referral bonuses

Job summary

TJX Companies' HomeGoods division is looking for an Assistant Store Manager to lead a dynamic retail team in Columbus, OH. You’ll drive store performance, recruit and mentor Associates, and implement action plans to hit sales, expense, and service targets.

The role emphasizes inclusive leadership, strong operations, and a customer-first mindset. Join a Fortune 100 off-price retailer known for growth, training, and comprehensive benefits.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team leadership

Communication

Organizational skills

Mentorship

Store operations

Customer service

Job description

TJX Companies' HomeGoods division is looking for an Assistant Store Manager to lead a dynamic retail team in Columbus, OH. You’ll drive store performance, recruit and mentor Associates, and implement action plans to hit sales, expense, and service targets.

The role emphasizes inclusive leadership, strong operations, and a customer-first mindset. Join a Fortune 100 off-price retailer known for growth, training, and comprehensive benefits.