Assistant Store Manager: Lead Team & Client Experience

sephora.com; Sugar Land (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Product discounts

Training & development

Volunteer & donation matching

Job summary

Sephora in Sugar Land, TX is seeking an Assistant Store Manager to be the heartbeat of the store, guiding daily operations, driving sales, and elevating the client experience through hands-on leadership.

You will recruit and coach the team, mentor associates, manage staffing and inventory, and ensure Sephora’s standards are lived every day. Availability includes evenings, weekends, and holidays in a high-volume environment.

Qualifications

• Assistant Store Management Experience in fast-paced retail
• Exceptional Leadership & Business Acumen
• Outstanding Communication & Interpersonal Skills
• Passion for Coaching & Development
• Client-Centric & Growth Oriented

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Skills

Leadership

Communication

Coaching

Team development

Client focus

Job description

Sephora in Sugar Land, TX is seeking an Assistant Store Manager to be the heartbeat of the store, guiding daily operations, driving sales, and elevating the client experience through hands-on leadership.

You will recruit and coach the team, mentor associates, manage staffing and inventory, and ensure Sephora’s standards are lived every day. Availability includes evenings, weekends, and holidays in a high-volume environment.