Assistant Store Manager: Lead Teams & Customer Experience

Sephora SA; Houston, Northern (TX, KY); Hybrid; USD 70,000 - 85,000; Full time

Job summary

Sephora SA in Houston is seeking an Assistant Store Manager to be the heartbeat of the store, inspiring the team, guiding daily operations, and elevating the client experience in a fast-paced retail environment.

The role leads recruiting, coaching, performance feedback, inventory and staffing optimization, while upholding Sephora standards and delivering a signature service that drives growth. Salary range is $69,500.00 – $85,100.00 annually, with eligibility for bonuses.

Qualifications

• Retail management experience in fast-paced stores.
• Strong leadership and business acumen.
• Excellent communication and interpersonal skills.
• Passion for coaching and development.
• Client-centric mindset with growth focus.

Responsibilities

• Support store operations and client experience to drive sales and profitability.
• Lead, coach, and empower your team to exceed goals.
• Recruit, hire, and onboard new talent for a diverse, inclusive team.
• Provide real-time coaching and feedback to associates.
• Conduct performance appraisals and mentor each team member.
• Deliver outstanding service and engage customers through loyalty programs.
• Maintain Sephora standards and brand guidelines in-store.
• Optimize inventory and staffing to adapt to priorities.

Skills

Assistant Store Management

Leadership

Communication

Coaching & Development

Client-centric selling

Job description

Sephora SA in Houston is seeking an Assistant Store Manager to be the heartbeat of the store, inspiring the team, guiding daily operations, and elevating the client experience in a fast-paced retail environment.

The role leads recruiting, coaching, performance feedback, inventory and staffing optimization, while upholding Sephora standards and delivering a signature service that drives growth. Salary range is $69,500.00 – $85,100.00 annually, with eligibility for bonuses.