Assistant Store Manager: Lead Talent & Customer Experience

The TJX Companies, Inc.; California (MD); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long-term disability

paid holidays/vacation /sick/bereav6/—

EAP

incentive programs

auto/home insurance discounts

scholarship program

adoption/surrogacy assistance

smoking cessation

child care/cell phone discounts

pet/legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is seeking an Assistant Store Manager to foster an inclusive, supportive environment and empower a diverse team to deliver memorable customer experiences. You will lead operations, merchandising, and daily store activities to ensure excellence in service and financial performance.

We offer comprehensive training, associate discounts, and a range of well-being programs. Growth opportunities and a dynamic, fast-paced work environment await.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Organizational skills

Communication

Loss prevention

Job description

The TJX Companies, Inc. is seeking an Assistant Store Manager to foster an inclusive, supportive environment and empower a diverse team to deliver memorable customer experiences. You will lead operations, merchandising, and daily store activities to ensure excellence in service and financial performance.

We offer comprehensive training, associate discounts, and a range of well-being programs. Growth opportunities and a dynamic, fast-paced work environment await.