Assistant Store Manager: Lead Talent & Client Experience

Sephora Hong Kong Ltd.; Ontario, Northern (CA, KY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Career growth

Employee discounts

Job summary

Sephora Hong Kong Ltd. in Ontario, CA is seeking an Assistant Store Manager to be the heartbeat of the store, guiding daily operations, coaching a diverse team, and elevating the client experience. You’ll partner with the Store Manager to drive sales, manage inventory, and ensure brand standards are met in a fast-paced beauty retailer.

Availability for evenings, weekends, and holidays is required. You’ll recruit, onboard, and develop talent, mentor associates with real-time feedback, and

Qualifications

• Assistant Store Management experience in fast-paced, high-volume retail.
• Strong leadership, recruitment, and team development skills.
• Excellent communication and interpersonal abilities.
• Customer-centric mindset with ability to coach and develop staff.

Responsibilities

• Support store operations and client experience daily.
• Inspire and empower teams to achieve goals.
• Recruit, hire, and onboard new talent.
• Provide ongoing coaching and feedback to associates.
• Drive client satisfaction and loyalty program engagement.
• Maintain store standards and brand guidelines.

Skills

Retail leadership

Team development

Communication

Customer focus

Coaching

Job description

Sephora Hong Kong Ltd. in Ontario, CA is seeking an Assistant Store Manager to be the heartbeat of the store, guiding daily operations, coaching a diverse team, and elevating the client experience. You’ll partner with the Store Manager to drive sales, manage inventory, and ensure brand standards are met in a fast-paced beauty retailer.

Availability for evenings, weekends, and holidays is required. You’ll recruit, onboard, and develop talent, mentor associates with real-time feedback, and