Assistant Store Manager: Lead, Inspire & Elevate Experience

Sephora USA, Inc; Lahaina, Northern (HI, KY); Hybrid; USD 66,000 - 81,000; Full time

Benefits offered by this job

Health insurance

401k with 4% match

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Sephora USA, Inc. in Lahaina, HI seeks an Assistant Store Manager to be the heartbeat of the store, leading operations, coaching the team, and elevating client experiences. You will inspire your team, develop talent, and ensure the store runs smoothly while delivering exceptional service daily.

The role requires on-site work, flexibility for evenings and weekends, and a focus on driving sales and loyalty program engagement in a beauty-focused environment.

Qualifications

• Retail assistant manager experience in fast-paced, high-volume environments.
• Strong leadership and business acumen to recruit, inspire, and develop top talent.
• Excellent communication and interpersonal skills.
• Passion for coaching, real-time feedback, and accountability.
• Client-centric approach balancing operational priorities with growth.

Responsibilities

• Support Store Operations & Client Experience by collaborating with the Store Manager to ensure smooth daily operations and delivering exceptional client experiences while driving sales and profitability.
• Inspire & empower teams through coaching to exceed expectations and performance goals.
• Recruit and onboard new talent, building a diverse and inclusive team aligned with Sephora values.
• Champion continuous learning with real-time coaching and actionable feedback to maximize associates’ potential.
• Drive performance through feedback and mentorship to support career growth and engagement.
• Elevate client satisfaction by delivering outstanding service and resolving concerns, leveraging loyalty programs and personalized experiences.

Skills

Assistant store management experience

Leadership

Communication

Coaching & development

Client-centric growth

Job description

Sephora USA, Inc. in Lahaina, HI seeks an Assistant Store Manager to be the heartbeat of the store, leading operations, coaching the team, and elevating client experiences. You will inspire your team, develop talent, and ensure the store runs smoothly while delivering exceptional service daily.

The role requires on-site work, flexibility for evenings and weekends, and a focus on driving sales and loyalty program engagement in a beauty-focused environment.