Assistant Store Manager - Lead Store Ops & Customer Service

R301US Hibbett Retail, Inc.; Ponca City (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Ponca City, OK is seeking an Assistant Manager who supports the Store Manager in day-to-day operations, merchandising, scheduling, and customer service. This role prepares action plans to meet store goals and assumes Store Manager responsibilities in their absence.

You should be knowledgeable across product areas, communicate clearly, train staff, and help minimize costs while maximizing profitability.

Qualifications

• Experience in a retail environment, footwear/apparel preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and lead a team.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Act as liaison to implement action plans to meet department goals.
• Lead in the Store Manager's absence and supervise staff.
• Provide training and guidance to employees and customers.
• Monitor inventory, sales statistics, and expenses to maintain profitability.
• Deliver extraordinary customer service per policy manuals.
• Promote and sell services and merchandise offered by the store.
• Maintain adherence to store policies and internal controls.

Skills

Customer service

Communication

Team player

Self-starter

Job description

Hibbett I City Gear in Ponca City, OK is seeking an Assistant Manager who supports the Store Manager in day-to-day operations, merchandising, scheduling, and customer service. This role prepares action plans to meet store goals and assumes Store Manager responsibilities in their absence.

You should be knowledgeable across product areas, communicate clearly, train staff, and help minimize costs while maximizing profitability.