Assistant Store Manager: Lead Store Operations & Service

R301US Hibbett Retail, Inc.; McDonough (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hibbett Retail, Inc. in McDonough, GA is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, customer service, and staff supervision.

This role requires knowledge of footwear and athletic apparel, strong communication, and the ability to lead in the manager's absence; it involves scheduling, training, inventory awareness, and achieving store goals.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and reach goals.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multi-tasking ability.
• Team player with outstanding customer service focus.

Responsibilities

• Assist the Store Manager in controlling assets and daily operations.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• May assume store responsibilities in the Store Manager's absence.
• Support recruiting, training, and evaluation of staff.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales statistics, and expenses to safeguard profitability.
• Direct staff to meet department responsibilities and standards.
• Maintain inventory movement updates and respond to customer trends.
• Ensure exceptional customer service per manuals and policies.
• Promote and sell services and merchandise offered by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in McDonough, GA is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, customer service, and staff supervision.

This role requires knowledge of footwear and athletic apparel, strong communication, and the ability to lead in the manager's absence; it involves scheduling, training, inventory awareness, and achieving store goals.