Assistant Store Manager - Lead Shop Ops & Customer Experience

OXXO USA (Southwest Convenience Stores, LLC); Cross Plains (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

OXXO USA (Southwest Convenience Stores, LLC) is seeking an Assistant Store Manager to lead daily operations, ensure shelves are stocked, and deliver exceptional customer service while managing financial transactions.

The role requires flexibility to work peak hours, strong communication, and the ability to train and coach Sales Associates to maintain store standards and achieve company objectives.

Qualifications

• Minimum 1 year retail experience preferred.
• Valid Driver's License and transportation to bank and corporate meetings.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates

Skills

Customer service

Active Listening

Leadership

Time Management

Multitasking

Initiative

Operational Excellence

Schedule flexibility

Communication

Job description

OXXO USA (Southwest Convenience Stores, LLC) is seeking an Assistant Store Manager to lead daily operations, ensure shelves are stocked, and deliver exceptional customer service while managing financial transactions.

The role requires flexibility to work peak hours, strong communication, and the ability to train and coach Sales Associates to maintain store standards and achieve company objectives.