Assistant Store Manager: Lead Service, Inventory & Ops

Ace Hardware; Pennsylvania; On-site; USD 42,000 - 64,000; Full time

Job summary

Ace Hardware in Pennsylvania seeks an Assistant Store Manager to oversee daily retail operations, maintain high customer service standards, and execute tasks delegated by the Store Manager. You will open/close the store, supervise staff, train personnel, manage inventory, run monthly meetings, and help drive sales while ensuring safety and compliance with company policies.

Join our team to lead a busy store, coach associates, optimize stock and merchandising, and deliver a consistently helpful

Responsibilities

• Open and close the store
• Safety and security, as assigned
• Knowledge of store policies, procedures and goals
• Knowledge of management responsibilities and ability to lead as needed for the Store Manager
• Oversee tasks assigned to store team members
• Training of store personnel
• Supervise staff to ensure excellent customer service
• Assist in maintaining Inventory accuracy
• Maintain a safe store environment
• Review competition monthly
• Lead monthly store meetings
• Oversee inventory orders and receiving
• Achieve sales and productivity goals
• Maintain safe operating condition of equipment and fixtures
• Develop promotions to increase store traffic
• Ensure end-caps and displays are merchandised
• Provide Helpful customer service on the sales floor
• Resolve customer claims promptly and courteously
• Authorize refunds per policy
• Process weekly hot sheets and price adjustments
• Attend mandatory store meetings
• Other duties as assigned by the store manager.

Job description

Ace Hardware in Pennsylvania seeks an Assistant Store Manager to oversee daily retail operations, maintain high customer service standards, and execute tasks delegated by the Store Manager. You will open/close the store, supervise staff, train personnel, manage inventory, run monthly meetings, and help drive sales while ensuring safety and compliance with company policies.

Join our team to lead a busy store, coach associates, optimize stock and merchandising, and deliver a consistently helpful